In 2023, according to J.D. Power's 2023 U.S. Initial Quality Study, on average, the respondents reported 192 problems per 100 vehicles. Dodge was the brand with the fewest reported issues, at 140. By contrast, Chrysler and Volvo cars recorded 250 problem reports per 100 vehicles.
Best car brands for initial quality in the United States as of May 2023, based on problems per 100 vehicles*
* Problems per 100 vehicles as reported by original owners or lessees of new 2023 model-year vehicles.
Tesla and Polestar were not included in the ranking as they did not meet the study award criteria.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
J.D. Power. (June 22, 2023). Best car brands for initial quality in the United States as of May 2023, based on problems per 100 vehicles* [Graph]. In Statista. Retrieved November 24, 2024, from https://www.statista.com/statistics/461185/best-car-brands-for-quality-in-us-based-on-new-models/
J.D. Power. "Best car brands for initial quality in the United States as of May 2023, based on problems per 100 vehicles*." Chart. June 22, 2023. Statista. Accessed November 24, 2024. https://www.statista.com/statistics/461185/best-car-brands-for-quality-in-us-based-on-new-models/
J.D. Power. (2023). Best car brands for initial quality in the United States as of May 2023, based on problems per 100 vehicles*. Statista. Statista Inc.. Accessed: November 24, 2024. https://www.statista.com/statistics/461185/best-car-brands-for-quality-in-us-based-on-new-models/
J.D. Power. "Best Car Brands for Initial Quality in The United States as of May 2023, Based on Problems per 100 Vehicles*." Statista, Statista Inc., 22 Jun 2023, https://www.statista.com/statistics/461185/best-car-brands-for-quality-in-us-based-on-new-models/
J.D. Power, Best car brands for initial quality in the United States as of May 2023, based on problems per 100 vehicles* Statista, https://www.statista.com/statistics/461185/best-car-brands-for-quality-in-us-based-on-new-models/ (last visited November 24, 2024)
Best car brands for initial quality in the United States as of May 2023, based on problems per 100 vehicles* [Graph], J.D. Power, June 22, 2023. [Online]. Available: https://www.statista.com/statistics/461185/best-car-brands-for-quality-in-us-based-on-new-models/