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Link to original content: http://www.statista.com/statistics/322664/share-of-uk-bank-clients-switched-main-bank-account/
UK bank clients complained to main bank account provider-2014 | Statista

Share of UK bank clients complained to main current bank account provider 2011-2014

Share of bank clients who complained to the main current bank account provider in the United Kingdom (UK) between 2011 and 2014

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Source

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Release date

July 2014

Region

United Kingdom

Survey time period

2011 to 2014

Number of respondents

3,604*

Age group

18 years and older

Special properties

Current account holders

Method of interview

Online survey

Supplementary notes

* Number of respondents in 2014 = 3,604 UK current account customers conducted in March 2014.
Number of respondents in 2012 = 4,009 current account customers in Great Britain, Northern Ireland the Republic of Ireland completed in October 2012.
Number of respondents in 2011 = 3,873 current account customers in Great Britain, Northern Ireland the Republic of Ireland completed in October 2011.

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Statistics on " Bank customer retention in the United Kingdom (UK) "

Other statistics that may interest you Bank customer retention in the United Kingdom (UK)

Bank client overall experience

7

Bank account switching

8

Customer satisfaction score

5

Customer complaints

7

Further related statistics

19
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
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Based on your interests

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For single users
$199 USD
per month, billed annually 1
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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