T-Mobile reported a prepaid customer churn rate of 2.75 percent in the United States in the first quarter of 2024. This was a decrease in comparison to the last two quarters of 2023. The company's prepaid churn rate has fallen over recent years, having peaked at over five percent in the final quarter of 2014.
Prepaid customer/subscriber churn rate of T-Mobile in the United States from 2012 to 2024, by quarter
Churn is defined as the number of customers whose service was discontinued, expressed as a rounded monthly percentage of the average number of customers during the specified period. A customer is defined as a SIM card with a unique T-Mobile USA mobile identity number which generates revenue.
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T-Mobile US. (April 26, 2024). Prepaid customer/subscriber churn rate of T-Mobile in the United States from 2012 to 2024, by quarter [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/219795/blended-customer-churn-rate-of-t-mobile-usa-by-quarter/
T-Mobile US. "Prepaid customer/subscriber churn rate of T-Mobile in the United States from 2012 to 2024, by quarter." Chart. April 26, 2024. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/219795/blended-customer-churn-rate-of-t-mobile-usa-by-quarter/
T-Mobile US. (2024). Prepaid customer/subscriber churn rate of T-Mobile in the United States from 2012 to 2024, by quarter. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/219795/blended-customer-churn-rate-of-t-mobile-usa-by-quarter/
T-Mobile US. "Prepaid Customer/Subscriber Churn Rate of T-mobile in The United States from 2012 to 2024, by Quarter." Statista, Statista Inc., 26 Apr 2024, https://www.statista.com/statistics/219795/blended-customer-churn-rate-of-t-mobile-usa-by-quarter/
T-Mobile US, Prepaid customer/subscriber churn rate of T-Mobile in the United States from 2012 to 2024, by quarter Statista, https://www.statista.com/statistics/219795/blended-customer-churn-rate-of-t-mobile-usa-by-quarter/ (last visited November 22, 2024)
Prepaid customer/subscriber churn rate of T-Mobile in the United States from 2012 to 2024, by quarter [Graph], T-Mobile US, April 26, 2024. [Online]. Available: https://www.statista.com/statistics/219795/blended-customer-churn-rate-of-t-mobile-usa-by-quarter/
