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Link to original content: http://www.statista.com/statistics/1477827/important-factor-online-shopping-switzerland/
Important factors for online shopping Switzerland | Statista

Most important criteria for consumers when online shopping in Switzerland 2024

Published by Statista Research Department, Nov 11, 2024

In 2024, around 89 percent of online shoppers said that one of the most important criteria for them when shopping online was an easy payment process. For 72 percent, customer service carried a lot of weight. 

How important are the following criteria when shopping online?

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Sources

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Release date

August 2024

Region

Switzerland

Survey time period

May 7 to 21, 2024

Number of respondents

7,620 respondents

Method of interview

Online survey

Supplementary notes

Multiple answers were possible.

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Statistics on " E-commerce in Switzerland "

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Other statistics that may interest you E-commerce in Switzerland

Overview

6

Key market figures

6

Top online shops

7

Online shoppers and shopping behavior

8

Payment options and returns

6

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Topics

E-commerce in SwitzerlandBeauty and personal care e-commerce in GermanyE-commerce in the United StatesE-commerce in GermanyE-commerce in Austria
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