iBet uBet web content aggregator. Adding the entire web to your favor.
iBet uBet web content aggregator. Adding the entire web to your favor.



Link to original content: http://www.statista.com/statistics/1469215/uk-shoppers-opinions-habits-online-deliveries/
UK: shoppers' opinions & habits on online deliveries 2023 | Statista

Shoppers' attitudes to online deliveries in the UK 2023

Published by Statista Research Department, May 30, 2024

A survey in 2023 found that around 93 percent of online shoppers in the United Kingdom (UK) had experienced a delivery issue at some point. Even 35 percent of consumers stated that they regularly encounter delivery problems with their online orders, such as late arrivals or damaged packages. Four out of ten shoppers refrain from returning to a retailer due to negative delivery experiences.

Online shoppers' opinions and habits regarding deliveries in the United Kingdom (UK) in 2023

© Statista 2024
Download
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Use Ask Statista Research Service

Release date

October 2023

Region

United Kingdom

Survey time period

2023

Number of respondents

2,000 online shoppers

Special properties

online shoppers who have made purchases within the past six months

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " Online deliveries and returns in the United Kingdom (UK) "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Online deliveries and returns in the United Kingdom (UK)

E-commerce overview

4

Parcel market

6

Retailers

8

Consumer delivery preferences

7

Consumer returns behavior

7

Further Content: You might find this interesting as well

Topics

Online deliveries and returns in the United Kingdom (UK)E-commerce in the United Kingdom (UK)E-commerce returns in the United StatesE-commerce returns in EuropeMobile commerce in the United Kingdom
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.