Between 2018 and 2024, the usage of mobiles at points of sale in South Africa witnessed an increase of seven percentage points. In 2018, the share of respondents using mobile payments at POS stood at 20 percent, which increased to 27 percent in the second quarter of 2024. This is according to a question asked throughout multiple surveys from Statista's Consumer Insights. The numbers shown here refer to a rolling 12-month share of respondents who indicated they used a mobile payment device — smartphones, but also smartwatches — in offline shopping areas, such as stores or restaurants.
Mobile payments usage performed with any mobile device at POS in South Africa from 2018 to 2nd quarter of 2024
Residential online population; 12-month rolling average
Method of interview
Online survey
Supplementary notes
The question was phrased by the source as follows: "How have you paid in stores, restaurants and other points of sale in the past 12 months? (multi-pick)". The option chosen was "Mobile device (e.g., smartphone, smartwatch)".
Some countries in Statista's Consumer Insights are part of an extended questionnaire. More information on the methodology can be found here.
For countries/territories receiving the extended questionnaire, Statista's Consumer Insights utilizes a rolling survey system with four survey waves per year: The most recent data set contains the interviews of the last 12 months. This ensures trend stability and more interviews available for analysis.
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Statista. (July 27, 2024). Mobile payments usage performed with any mobile device at POS in South Africa from 2018 to 2nd quarter of 2024 [Graph]. In Statista. Retrieved November 24, 2024, from https://www.statista.com/statistics/1448578/mobile-payments-adoption-in-pos-in-south-africa/
Statista. "Mobile payments usage performed with any mobile device at POS in South Africa from 2018 to 2nd quarter of 2024." Chart. July 27, 2024. Statista. Accessed November 24, 2024. https://www.statista.com/statistics/1448578/mobile-payments-adoption-in-pos-in-south-africa/
Statista. (2024). Mobile payments usage performed with any mobile device at POS in South Africa from 2018 to 2nd quarter of 2024. Statista. Statista Inc.. Accessed: November 24, 2024. https://www.statista.com/statistics/1448578/mobile-payments-adoption-in-pos-in-south-africa/
Statista. "Mobile Payments Usage Performed with Any Mobile Device at Pos in South Africa from 2018 to 2nd Quarter of 2024." Statista, Statista Inc., 27 Jul 2024, https://www.statista.com/statistics/1448578/mobile-payments-adoption-in-pos-in-south-africa/
Statista, Mobile payments usage performed with any mobile device at POS in South Africa from 2018 to 2nd quarter of 2024 Statista, https://www.statista.com/statistics/1448578/mobile-payments-adoption-in-pos-in-south-africa/ (last visited November 24, 2024)
Mobile payments usage performed with any mobile device at POS in South Africa from 2018 to 2nd quarter of 2024 [Graph], Statista, July 27, 2024. [Online]. Available: https://www.statista.com/statistics/1448578/mobile-payments-adoption-in-pos-in-south-africa/
