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Link to original content: http://www.statista.com/statistics/1410250/perceived-impact-of-ai-on-online-shopping-experience/
U.S. impact of AI on online shopping experience 2024 | Statista

Perceived impact of AI on online shopping experience in the U.S. 2024

Published by Daniela Coppola, May 30, 2024

A 2024 survey carried out in the United States showed that only nine percent of shoppers believed artificial intelligence (AI) improved their shopping experience. Accoring to most surveyed consumers, AI impact on the shopping experience depended on how the technology is used. 

Perceived impact of AI on online shopping experience in the United States in 2024

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Release date

April 2024

Region

United States

Survey time period

February 2024

Number of respondents

1,458 respondents

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Statistics on " Artificial intelligence (AI) in U.S. e-commerce "

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Market overview

4

Business adoption

6

Shopping experience

8

Spotlight: chatbots

7

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Topics

Artificial intelligence (AI) in U.S. e-commerceArtificial intelligence (AI) worldwideArtificial intelligence (AI) in the United StatesGenerative artificial intelligence (AI)Artificial Intelligence in Germany
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