Between 2010 and 2024, customer satisfaction with internet portal and search engine Bing fluctuated between 82 and 70 index points out of 100. In the most recently reported period, the customer satisfaction score of the online search provider was 77.
July 2024
United States
2010 to 2024
2023-2024, n=8,940
respondents chosen at random and contacted via email
Online interview
The source adds the following information: "The ACSI Search and Social Media Study 2024 is based on interviews with randomly chosen respondents who were contacted via email between July 2023 and June 2024. Those are asked to evaluate their recent experiences with the largest search/information and social media websites regarding visitor traffic, plus an aggregate category consisting of 'all other'— and thus smaller—websites in those categories."
* For commercial use only
Basic Account
Starter Account
Professional Account
1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.
Overview
Performance
Consumer preference
Market share
Search advertising
Spotlight: Bing and AI-powered search
* For commercial use only
Basic Account
Starter Account
Professional Account
1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.
