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Link to original content: http://www.statista.com/statistics/1339429/singapore-banks-customer-satisfaction-by-channel/
Singapore: banks customer satisfaction by channel 2022 | Statista

Banks customer satisfaction in Singapore Q4 2022, by channel

Published by Lucas Romero, Nov 20, 2024
According to the customer satisfaction index of Singapore in 2022, the highest satisfaction ratings among the various bank channels were for personal bankers and mobile apps, with a rating of 8.52 and 8.08 out of 10, respectively. The lower scores were for branches and contact centers.

Banks customer satisfaction rating in Singapore as of the 4th quarter 2022, by channel

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Release date

April 2023

Region

Singapore

Survey time period

October 2022 to January 2023

Number of respondents

4,700 respondents

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Statistics on " Banking industry in Singapore "

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Other statistics that may interest you Banking industry in Singapore

Overview

5

Key indicators

7

Loans and advances

6

Interest rates

4

Major local banks

7

Digital banking

3

Consumer behavior

5

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Access all statistics starting from $2,388 USD yearly *

* For commercial use only

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For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
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For single users
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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