In 2023, the online retailer Bonitoreceived the best customer ratings for the quality of online shopping, with 779 points on a scale from zero to a thousand.
Customer Experience Index based on purchasing experience of books, music and multimedia in Poland in 2023, by purchase channel
* Quality indicator on a scale from 0 to 1000 taking into account four satisfaction factors: availability and range of products, ease of order placement, satisfaction with the purchase, willingness to recommend the store to friends.
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YourCX. (January 25, 2024). Customer Experience Index based on purchasing experience of books, music and multimedia in Poland in 2023, by purchase channel [Graph]. In Statista. Retrieved October 30, 2024, from https://www.statista.com/statistics/1098064/poland-customer-experience-index-books-music-and-multimedia-by-channel/
YourCX. "Customer Experience Index based on purchasing experience of books, music and multimedia in Poland in 2023, by purchase channel." Chart. January 25, 2024. Statista. Accessed October 30, 2024. https://www.statista.com/statistics/1098064/poland-customer-experience-index-books-music-and-multimedia-by-channel/
YourCX. (2024). Customer Experience Index based on purchasing experience of books, music and multimedia in Poland in 2023, by purchase channel. Statista. Statista Inc.. Accessed: October 30, 2024. https://www.statista.com/statistics/1098064/poland-customer-experience-index-books-music-and-multimedia-by-channel/
YourCX. "Customer Experience Index Based on Purchasing Experience of Books, Music and Multimedia in Poland in 2023, by Purchase Channel." Statista, Statista Inc., 25 Jan 2024, https://www.statista.com/statistics/1098064/poland-customer-experience-index-books-music-and-multimedia-by-channel/
YourCX, Customer Experience Index based on purchasing experience of books, music and multimedia in Poland in 2023, by purchase channel Statista, https://www.statista.com/statistics/1098064/poland-customer-experience-index-books-music-and-multimedia-by-channel/ (last visited October 30, 2024)
Customer Experience Index based on purchasing experience of books, music and multimedia in Poland in 2023, by purchase channel [Graph], YourCX, January 25, 2024. [Online]. Available: https://www.statista.com/statistics/1098064/poland-customer-experience-index-books-music-and-multimedia-by-channel/
