About 72 percent of respondents from China would complain to the financial institutions providing the financial products when there was a dispute with financial products. There were nearly 43 percent of respondents who would complain through dialing the "12315" hotline.
Types of complaints about disputes on financial products in China as of 2021
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
People's Bank of China. (August 1, 2021). Types of complaints about disputes on financial products in China as of 2021 [Graph]. In Statista. Retrieved October 30, 2024, from https://www.statista.com/statistics/1035210/china-complaint-methods-about-financial-disputes/
People's Bank of China. "Types of complaints about disputes on financial products in China as of 2021." Chart. August 1, 2021. Statista. Accessed October 30, 2024. https://www.statista.com/statistics/1035210/china-complaint-methods-about-financial-disputes/
People's Bank of China. (2021). Types of complaints about disputes on financial products in China as of 2021. Statista. Statista Inc.. Accessed: October 30, 2024. https://www.statista.com/statistics/1035210/china-complaint-methods-about-financial-disputes/
People's Bank of China. "Types of Complaints about Disputes on Financial Products in China as of 2021." Statista, Statista Inc., 1 Aug 2021, https://www.statista.com/statistics/1035210/china-complaint-methods-about-financial-disputes/
People's Bank of China, Types of complaints about disputes on financial products in China as of 2021 Statista, https://www.statista.com/statistics/1035210/china-complaint-methods-about-financial-disputes/ (last visited October 30, 2024)
Types of complaints about disputes on financial products in China as of 2021 [Graph], People's Bank of China, August 1, 2021. [Online]. Available: https://www.statista.com/statistics/1035210/china-complaint-methods-about-financial-disputes/