This statistic demonstrates the share mobile workers worldwide who can easily tell if a customer is under warranty for a part or service in 2018. During the survey, 72 percent of high performing mobile workers indicated that they were able to tell if a customer was under warranty for a new part or service.
Share of mobile workers worldwide who can easily tell if a customer is under warranty for a part or service in 2018
Type of survey and age of respondents not indicated.
High performers- rate their company's customer satisfaction as excellent
Underperformers- rate their company's customer satisfaction as average or below
Moderate Performers- all other customer service professionals
The source doesn't mention the exact number of mobile workers.
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Salesforce Research. (March 19, 2019). Share of mobile workers worldwide who can easily tell if a customer is under warranty for a part or service in 2018 [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/1025573/mobile-workers-worldwide-customer-under-warranty/
Salesforce Research. "Share of mobile workers worldwide who can easily tell if a customer is under warranty for a part or service in 2018." Chart. March 19, 2019. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/1025573/mobile-workers-worldwide-customer-under-warranty/
Salesforce Research. (2019). Share of mobile workers worldwide who can easily tell if a customer is under warranty for a part or service in 2018. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/1025573/mobile-workers-worldwide-customer-under-warranty/
Salesforce Research. "Share of Mobile Workers Worldwide Who Can Easily Tell If a Customer Is under Warranty for a Part or Service in 2018." Statista, Statista Inc., 19 Mar 2019, https://www.statista.com/statistics/1025573/mobile-workers-worldwide-customer-under-warranty/
Salesforce Research, Share of mobile workers worldwide who can easily tell if a customer is under warranty for a part or service in 2018 Statista, https://www.statista.com/statistics/1025573/mobile-workers-worldwide-customer-under-warranty/ (last visited November 22, 2024)
Share of mobile workers worldwide who can easily tell if a customer is under warranty for a part or service in 2018 [Graph], Salesforce Research, March 19, 2019. [Online]. Available: https://www.statista.com/statistics/1025573/mobile-workers-worldwide-customer-under-warranty/
