Help Center - Personal Account

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Common Questions

How do I report potential fraud, spoof or unauthorized transactions to PayPal?
How do I get a refund?
Why is the payment I sent pending or unclaimed? Can I cancel it?
I want my money back. Can I cancel a payment?
How do I open a dispute with a seller?
I forgot my password. How do I reset it?
What is an automatic payment and how do I update or cancel one?
How do I change my password and security questions?
Why is my payment on hold or unavailable?
Why was my payment declined?

More ways we can help

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