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Link to original content: http://www.library.gov.au/services/contact-us
Contact us | National Library of Australia (NLA)

Contact us

We want to hear from you. Find contact information for our main services and speciality teams at the Library.

General enquiries

For enquiries about our opening hours and visitor information

Call: +61 2 6262 1111

Address mail to:

National Library of Australia
Parkes Place
Canberra ACT 2600
AUSTRALIA

Ask a Librarian

For reference and research enquiries about the Library's collections

Call: +61 2 6262 1266

Submit a question

Bookshop

Call: +61 2 6262 1424

Email: library.shop@nla.gov.au

Cafes

For Bookplate and Paperplate enquiries, bookings and events

Digitisation on demand/Buy copies

For enquiries about ordering digital copies of collection items

Fellowships and scholarships

For research program enquiries or questions

Call: +61 2 6262 1099

Email: fellowships@nla.gov.au

Friends of the National Library

To join, renew or enquire about our Friends membership program

Call: +61 2 6262 1698

Email: friends@nla.gov.au

Media enquiries

For journalists, press and media releases

Philanthropy

For enquiries about donations and bequests

Call: +61 2 6262 1336

Email: philanthropy@nla.gov.au

Address mail to:

Director of Philanthropy
Conor McCarthy
Call: +61 2 6262 1098
Email: cmccarthy@nla.gov.au

Security

For accessible access and after hours venue enquiries.

Call: +61 2 6262 1376

Email: security@nla.gov.au

Tours, group bookings and school programs

Call: +61 2 6262 1207

Email: bookings@nla.gov.au

Venue hire

For event bookings and meeting room hire

Freedom of Information

If you are seeking access under the Freedom of Information Act 1982 (FOI Act) to documents we hold

Call: +61 2 6262 1600

Email: foi@nla.gov.au

Address mail to:

FOI Coordinator
National Library of Australia
Parkes Place
Parkes ACT 2600

 

Privacy

You may contact the Privacy Officer if you would like to:

  • obtain access to your Personal Information;
  • request amendment of your Personal Information;
  • make a complaint about the way we handle your Personal Information,
  • request further information about how the Library handles your Personal Information; and
  • ask questions about this Privacy Policy.

Call: +61 2 62621600

Email: privacy@nla.gov.au

National Relay Service: 133 677 (for hearing impaired callers)

Address mail to:

Privacy Officer 
National Library of Australia 
Parkes Place
Parkes ACT 2610

Public Interest Disclosure

contact one of Authorised Officers about matters regarding public interest disclosures.

Email: pid@nla.gov.au

Address mail to:

Authorised Officer
Public Interest Disclosures
Div 6 Corporate Services - Human Resources
National Library of Australia
CANBERRA ACT 2601

National Relay Service

If you're deaf or find it hard to hear or speak on the phone, you can use the National Relay Service (NRS).

There are many different types of service calls to suit different needs. This includes chat, captions and SMS relay.

You need to register to use this service. For more information, visit Access Hub.

Social media

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Visit us

Find our opening times, get directions, join a tour, or dine and shop with us.

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