http://www.legislation.gov.uk/uksi/2015/2038/regulation/9The Payment Accounts Regulations 2015enStatute Law DatabaseFINANCIAL SERVICES AND MARKETS2024-07-11Expert Participation2024-01-01These Regulations implement Directive 2014/92/EU of the European Parliament and of the Council of 23rd July 2014 on the comparability of fees related to payment accounts, payment account switching and access to payment accounts with basic features (“PAD”) (OJ L257, 28.8.2014, p.214).The Payment Accounts Regulations 2015PART 2Comparability of fees connected with payment accountsAvailability of fee information document and glossary91Any payment service provider that offers a payment account must ensure that the fee information document and the glossary are—amade available to consumers at any time;bprovided in an easily accessible manner, including to non-customers—iin electronic form on the payment service provider’s website where available; andiiin the premises of the payment service provider which are accessible to consumers.2The fee information document and glossary must be provided on paper or another durable medium free of charge upon request by a consumer.