Legal Advice

The information and support provided by the service is not the same as legal advice, which should only be provided by, or under the supervision of, professionally qualified lawyers. We recommend you consult a lawyer if you want legal advice, wish to take formal legal action or want advice on the merits of your case.

We also acknowledge that there will be times where making a claim in the County Court or Employment Tribunal are the best options. If this is the case for you then you should seek the assistance of a qualified lawyer and check if you may be entitled to receive legal aid – by clicking on the following link https://www.gov.uk/check-legal-aid.

The EASS helpline is able to provide free advice and information about the Equality Act 2010 and the Human Rights Act 1998. We can advise you on identifying the correct protected characteristic, the sector and the prohibited conduct which applies to your circumstances.

We can provide information on your human rights; identify specific articles which may apply to your circumstances and how to raise a complaint if your rights/friend/family member’s rights have been breached.

The EASS is able to offer you an action plan with a view to resolving your issue informally without the stress of going to court or a tribunal. If you feel confident then we will leave you to it and you can work through this yourself, please feel free to contact us if you need further support.

If you feel that you need our support in resolving an issue then let us know and we will contact the organisation who has treated you unfairly on your behalf. We will keep you updated so you know what is going on.

We have been successful in resolving issues informally and have placed some of these stories on the website. If we are successful in resolving your issue we would like to share this with others via our website and will ask you for your permission to do this.