PROMISE

What is PROMISE?
The PROMISE program (Promoting Optimal Mental Health for Individuals through Supports and Empowerment) will target individuals with behavioral health needs and functional limitations to offer an array of home and community-based services (HCBS) that are person-centered, recovery-oriented, and aimed at supporting beneficiaries in the community. PROMISE will help improve clinical and recovery outcomes and reduce unnecessary institutional care through better care coordination, and thereby also reduce the growth in overall program costs.

 

PROMISE will provide a variety of community based services such as:

 

• Care Management
• Individual Employment Supports
• Short-Term Small Group Supported Employment
• Financial Coaching
• Benefits Counselling
• Peer support
• Non-Medical Transportation
• Community-Based Residential Supports Excluding Assisted Living
• Nursing
• Community Psychiatric Support and Treatment
• Psychosocial Rehabilitation
• Respite
• Independent Activities of Daily Living/Chore
• Personal Care
• Community Transition Services

 

For a description of each of the services listed above, please view the PROMISE Services Presentation.

 

PROMISE Public Hearings
In September of 2014, the Division of Substance Abuse and Mental Health (DSAMH), along with the Division of Medicaid and Medical Assistance (DMMA) held three public hearings regarding the 1115 Waiver Amendment (PROMISE). The goal of the PROMISE program (Promoting Optimal Mental Health for Individuals through Supports and Empowerment) is to improve clinical and recovery outcomes and reduce unnecessary institutional care through better care coordination, and thereby also reduce the growth in overall program costs. During the public hearings, an overview of PROMISE was presented to those in attendance, and as a result the state received and responded to numerous questions and comments from the public regarding the PROMISE program.

 

For more information on PROMISE and how to qualify, please view the PROMISE Brochure.

 

Provider Information

 

The Division of Substance Abuse and Mental Health will work with qualified mental health providers to deliver home and community-based, person-centered, recovery-oriented services under the PROMISE program for Delaware residents suffering from severe and persistent mental illness and substance use disorders.

 

New Provider Information/Training:

PROMISE Training Requirements
PROMISE Training Curriculums
PROMISE Training Calendar
New Provider Implementation Checklist
Find Information on Preadmission Screening and Resident Review (PASRR)

Provider Billing:

PROMISE HCBS Service Certification and Reimbursement Manual-Draft

Contact Information:

Contact the Eligibility and Enrollment Unit (EEU)
PROMISE Provider Directory

You may also contact the DSAMH Provider Relations Unit with any additional questions or concerns at (302) 255-9463 or by email at DSAMHPromise@delaware.gov.

Beneficiary Information

Contact the Eligibility and Enrollment Unit (EEU)
Find a Nearby PROMISE Provider
Find Treatment Services

PROMISE Provider Training Curriculums

• Promise Orientation
• Conflict Resolution
• Cultural Competency
• False Claims Act
• HCBS Basics and Assurances
• Critical Incident Reporting
• Member Rights and Protections
• Person Centered Planning
• Recovery and Resiliency
• Understanding PROMISE

You may also contact the DSAMH Office of Consumer Affairs at (855) 649-7944 with any questions or concerns.

Need Immediate Help?

Contact the Crisis Intervention Unit

Please note: Some of the files available on this page are in Adobe PDF format which requires Adobe Acrobat Reader. A free copy of Adobe Acrobat Reader can be downloaded directly from Adobe . If you are using an assistive technology unable to read Adobe PDF, please either view the corresponding text only version (if available) or visit Adobe's Accessibility Tools page.