Service and support from the people who know your Apple TV best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy up to three years of peace of mind when you buy AppleCare+ for Apple TV.

Every Apple TV comes with a one-year limited warranty and up to 90 days of complimentary technical support.1 AppleCare+ extends your coverage to three years from your AppleCare+ purchase date and adds unlimited incidents of accidental damage protection, each subject to a service fee of RM 69.1 In addition, you’ll get 24/7 priority access to Apple experts via chat or phone through getsupport.apple.com.2

Three years of Apple-certified service and support coverage
24/7 priority access to technical support through getsupport.apple.com
Get unlimited incidents of accidental damage protection1

One stop for support

Minimise the amount of time without your Apple TV with Express Replacement Service

Because Apple designs Apple TV and tvOS, you get a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • Direct access to Apple experts via chat or phone
  • 24/7 priority access through getsupport.apple.com
  • Global repair coverage3
  • Carry-in repair: Take your Apple TV to an Apple Authorised Service Provider
  • Express Replacement Service

Hardware coverage

Get unlimited incidents of accidental damage protection1

AppleCare+ provides global repair or replacement coverage, both parts and labour, from Apple-authorised technicians around the world.

Service coverage includes the following:

  • Your Apple TV
  • Included Siri Remote and power cable
  • Unlimited incidents of accidental damage protection, each subject to a service fee of RM 69

Software support

Get direct access to Apple experts for connection support and more

Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:

  • Setting up Apple TV and connecting to your Wi-Fi network and iCloud
  • Streaming original programmes and movies from Apple TV+
  • Using AirPlay to play content from iPhone, iPad, iPod touch or Mac on your HDTV

Protect your Apple TV

AppleCare+

You can buy coverage on a fixed-term plan.

3 yrs

Apple TV

How to buy

  1. Purchase AppleCare+ with your new Apple TV.
  2. Or buy it within 60 days of your Apple TV purchase:
    • Online
    • By calling 1800 803 638 (requires you to provide proof of purchase)

See AppleCare+ Terms and Conditions for complete product details.

Additional Support

Get support by phone or chat,
set up a repair and more.

Find your Apple Support phone number here.

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app