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Lyft case study | Stripe

Lyft optimizes the driver and passenger experience with Stripe

With over 700,000 drivers providing nearly one million rides per day, Lyft uses Stripe, which it runs on AWS, to power payments at scale. Lyft also partnered with Stripe to create Express Pay, a first-of-its-kind feature that allows drivers to cash out whenever they want, instantly.

Products used

    Connect
    Payments
North America
Enterprise

Challenge

Lyft’s biggest request from drivers was the ability to get paid more frequently compared to traditional weekly payouts, which meant Lyft needed to find a way to seamlessly pay out drivers at their convenience.

Solution

Lyft worked with Stripe to build Express Pay, which provided drivers the ability to decide when they want to get paid out—typically within a few hours of a ride.

Results

In six months, over 40% of all payouts on Lyft were done over Express Pay. Lyft was able to add value for drivers and attract more drivers to its marketplace.

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