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Link to original content: http://statista.com/statistics/1471230/main-online-purchase-delivery-problems/
Top delivery speed issues in online shopping 2024 | Statista

Main delivery speed problems encountered in online shopping 2024

Published by
Stephanie Chevalier,
Jun 4, 2024
When asked if they had any of the following problems regarding delivery speed, 22 percent of consumers surveyed in 2024 reported that their order arrived much later than expected, while 21 percent said the delivery took place at a different time than expected. Furthermore, 17 percent expressed dissatisfaction with the delivery time offered.

Main problems online consumers experienced with delivery speed in 2024

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Sources

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Release date

April 2024

Region

North America, Europe

Survey time period

October 2023 to mid-January 2024

Number of respondents

8,000 respondents

Special properties

in the last three months

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Statistics on " E-commerce delivery preferences worldwide "

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Other statistics that may interest you E-commerce delivery preferences worldwide

Overview

5

Delivery speed

6

Delivery costs

4

Delivery experience

6

Order returns

4

Sustainability

4

Further Content: You might find this interesting as well

Topics

E-commerce delivery preferences worldwideCourier, express and parcel (CEP) market in the United StatesSustainabilitySustainability in the tech industrySustainable packaging industry worldwide
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
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For single users
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  • Premium Statistics

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$959 USD
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