Small and medium-sized e-commerce companies tend to have fewer digital payment partners than larger firms. A survey of merchants involved in e-commerce fraud and payment management worldwide showed that, on average, mid-market and large enterprises supported more than four payment gateway or processor connections. In contrast, for small and medium-sized businesses (SMBs), the number stood at 3.2. SMBs also had a significantly lower quantity of bank payment partners, with only 2.7 acquiring banks used as of late 2022.
Average number of payment partners used by e-commerce merchants worldwide in 2022, by business size
Characteristic
Payment gateway or processor connections currently supported
1,072 merchants involved in e-commerce fraud and payment management*
Supplementary notes
* The study included retailers in North America (41 percent), Europe (25 percent), Asia-Pacific (17 percent), and Latin America (17 percent).
The source breaks down the size of online businesses as follows:
- SMB (50,000 to 5 million U.S. dollars)
- Mid-Market (5 million to 50 million U.S. dollars)
- Enterprise (50 million U.S. dollars or more)
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CyberSource. (May 19, 2023). Average number of payment partners used by e-commerce merchants worldwide in 2022, by business size [Graph]. In Statista. Retrieved October 30, 2024, from https://www.statista.com/statistics/1350744/payment-partners-e-commerce-merchants-business-size/
CyberSource. "Average number of payment partners used by e-commerce merchants worldwide in 2022, by business size." Chart. May 19, 2023. Statista. Accessed October 30, 2024. https://www.statista.com/statistics/1350744/payment-partners-e-commerce-merchants-business-size/
CyberSource. (2023). Average number of payment partners used by e-commerce merchants worldwide in 2022, by business size. Statista. Statista Inc.. Accessed: October 30, 2024. https://www.statista.com/statistics/1350744/payment-partners-e-commerce-merchants-business-size/
CyberSource. "Average Number of Payment Partners Used by E-commerce Merchants Worldwide in 2022, by Business Size." Statista, Statista Inc., 19 May 2023, https://www.statista.com/statistics/1350744/payment-partners-e-commerce-merchants-business-size/
CyberSource, Average number of payment partners used by e-commerce merchants worldwide in 2022, by business size Statista, https://www.statista.com/statistics/1350744/payment-partners-e-commerce-merchants-business-size/ (last visited October 30, 2024)
Average number of payment partners used by e-commerce merchants worldwide in 2022, by business size [Graph], CyberSource, May 19, 2023. [Online]. Available: https://www.statista.com/statistics/1350744/payment-partners-e-commerce-merchants-business-size/
