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Link to original content: http://statista.com/statistics/1015038/customer-satisfaction-fixed-broadband-speed-provider-brazil/
Brazil: satisfaction with internet speed 2019 | Statista

Customer satisfaction with internet speed in Brazil 2019, by provider

Customer satisfaction with fixed broadband speed in Brazil in 2019, by provider

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Release date

February 2020

Region

Brazil

Survey time period

July to November 2019

Number of respondents

21,249 respondents

Age group

18 years and older

Special properties

only considering states in which the providers had more than 10,000 fixed broadband active accesses

Method of interview

Computer-assisted telephone interviews (CATI)

Supplementary notes

* The score ranges from 0 to 10, in which 0 signifies completely unsatisfied/terrible service and 10 represents completely satisfied/excellent service.

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Overview

6

User demographics & reach

4

Search & traffic

6

Fixed broadband internet

7

Mobile internet

8

Online activities

7

Social media

8

Usage

3

Further related statistics

10
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