Delta Air Lines - operating revenue 2008-2023

In the financial year 2023, Delta Air Lines' operating revenue increased to roughly 58 billion U.S. dollars from approximately 50.5 billion U.S. dollars in 2022. In the period of consideration, the company's operating profit gradually increased despite the drops recorded due to the coronavirus pandemic. 

Delta Air Lines: additional information

Delta Air Lines is one of the largest domestic airlines in the United States, with a market share of 17.8 percent from March 2023 to February 2024. In 2023, Delta had a considerable seat capacity of more than 272 billion available seat miles. In the international market, Delta was closely followed by American Airlines as the top two airline companies in the international market based on their global brand values.

Delta’s customer satisfaction

Client satisfaction can be an influential aspect of the air travel process. One of the top complaints from passengers is regarding their luggage, though Delta has one of the lowest rates of mishandled bags among the leading U.S. airlines. The airline company also has above the average customer satisfaction level and a high percentage of punctual flights.