As of September 2023, Zoho was the leading software as a service (SaaS) customer relationship management (CRM) and related software company, with over 500 million U.S. dollars in revenue. It was followed by Talkdesk (229.5 million U.S. dollars) and Odoo (178 million U.S. dollars).
Leading B2B software as a service (SaaS) customer relationship management (CRM) companies worldwide in 2023, by total revenue
(in million U.S. dollars)
Private B2B CRM and Related Software SaaS companies*
Supplementary notes
*SaaS data points include customer count, churn, revenue, customer acquisition cost, average contract values, and payback periods. Date of release is date of accessing the database. Revenues as reported by the source.
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The Latka Agency. (September 13, 2023). Leading B2B software as a service (SaaS) customer relationship management (CRM) companies worldwide in 2023, by total revenue (in million U.S. dollars) [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/1239096/saas-crm-companies/
The Latka Agency. "Leading B2B software as a service (SaaS) customer relationship management (CRM) companies worldwide in 2023, by total revenue (in million U.S. dollars)." Chart. September 13, 2023. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/1239096/saas-crm-companies/
The Latka Agency. (2023). Leading B2B software as a service (SaaS) customer relationship management (CRM) companies worldwide in 2023, by total revenue (in million U.S. dollars). Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/1239096/saas-crm-companies/
The Latka Agency. "Leading B2b Software as a Service (Saas) Customer Relationship Management (Crm) Companies Worldwide in 2023, by Total Revenue (in Million U.S. Dollars)." Statista, Statista Inc., 13 Sep 2023, https://www.statista.com/statistics/1239096/saas-crm-companies/
The Latka Agency, Leading B2B software as a service (SaaS) customer relationship management (CRM) companies worldwide in 2023, by total revenue (in million U.S. dollars) Statista, https://www.statista.com/statistics/1239096/saas-crm-companies/ (last visited November 22, 2024)
Leading B2B software as a service (SaaS) customer relationship management (CRM) companies worldwide in 2023, by total revenue (in million U.S. dollars) [Graph], The Latka Agency, September 13, 2023. [Online]. Available: https://www.statista.com/statistics/1239096/saas-crm-companies/
