Shipping Information
We do our best to process and ship orders within 1-2 business days (Monday-Friday, excluding holidays). We kindly ask that you choose standard shipping where possible to reduce our environmental impact. If you have any questions about your order, you can reach out to our Customer Service team and we will be happy to help.
Returns
Unsure of the right size? Can’t decide between jackets? Our Customer Service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
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Packs & Gear Past Season Gear
We make goods that are multifunctional, repairable and timeless—because the longer they stay in play, the better it is for the earth. Explore past season packs & gear deals, including travel accessories, technical backpacks, duffels, and more.
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