Frequently asked questions

General

Find details on how product categories are defined, how often we update our data and the data sources we use for our rankings, dashboards and insights.

Data

Get information on our data sources, forecasting methods, accuracy, revenue definitions, B2B data availability, and our in-scope and out-of-scope definitions.

Currency & Inflation

Explains the currency rates used for forecasts and how monetary data has been adjusted for inflation, ensuring you understand how we account for economic changes.

Specific eCommerce Questions

Provides an explanation of key terms like store and marketplace, GMV, eCommerce activity revenue, first and third party sales, price calculations, online/offline splits and more.

Technical Questions & Support

Guides you on how to contact us for feedback or questions about our data and what steps to take if you're unable to find the specific data you're looking for.