Multi Quantity Lisitngs

[toysaver]

Did this change in the last few days?   Now you have to purposely make it a preference to show how many of any item you have.   I changed the default to allow buyers to see how many are available this morning.  It's still not showing but may take a day or two to roll over.   Most of my silverware buyers want multiple place settings and the quantity it can make or break a sale.   

Is it just me or do they just keep making things more complicated? 

[mcdougle4248]

@toysaver 

Check out this thread:

https://community.ebay.com/t5/Selling/Quantity-of-items-available-and-number-sold-in-a-single-listin... 

I am getting different views depending on which browser I am using. Maybe a test?

I have my selling preference setting toggled on to show available quantities. I double checked it and it is still toggled on, so there is no change there.

Send feedback from the listing page to let eBay know your thoughts.

[toomuchstuffagain35]

The only choice I've seen to make has been the actual qty or "more than 10" and that's only if the qty av is OVER 10

[toomuchstuffagain35]

I just checked some of my listings from another ID and as far as I can tell mine (on any ID) are still showing the correct qty av (if under 10) and "more than 10" if I have say 40

[mcdougle4248]

@toomuchstuffagain35 

This is what I see using Chrome. The only way to see how many are available is to keep changing the number in the quantity box. I started with 15 and I saw enter a lower amount. I continued to lower the amount until I reached 9 to know that 9 items were available. Some buyers may think only one is available and not go through changing the quantity as I did.

This is what I see using Firefox. This view is much better.

[toysaver]

Thank-you, I'll just use my supernatural powers to let any prospective buyers to know what browser to use.   

Honestly it seems when any sort of preference change is made the default should automatically be the current setting.  It makes ebay look unprofessional and unorganized to do the reverse.  

[mcdougle4248]

@toysaver 

I agree. Woe is me, I lack supernatural powers.

[toysaver]

I just had a buyer order 5 place settings so the world works in mysterious ways.

[mcdougle4248]

Wonderful! Congratulations!

[lotzofuniquegoodies]

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@mcdougle4248 wrote:

@toysaver 

I agree. Woe is me, I lack supernatural powers.

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@toysaver 

This is like the previous change (eBay speak - Improvement) to showing sellers total sales this way vs an actual accurate number:

5.0K items sold

It's like saying it's more than 5000 but we just don't want to keep track anymore or close enough. From a sellers perspective it WAS nice to know the official number.

At one time you could see what items sold using best offer amount and quantity. Now that is gone. The end game appears to be hiding as much real actual data as possible. Another example is the first feedback screen  you see that shows the buyers feedback but not the item it applies to or the buyers id. Did they buy a book or piece of crystal?  Without that background information the info is basically useless. There are more examples but that gives an idea.

-Lotz

@mcdougle4248  von   

[devon@ebay · Accepted solution]

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@toysaver wrote:

Did this change in the last few days?   Now you have to purposely make it a preference to show how many of any item you have.   I changed the default to allow buyers to see how many are available this morning.  It's still not showing but may take a day or two to roll over.   Most of my silverware buyers want multiple place settings and the quantity it can make or break a sale.   

Is it just me or do they just keep making things more complicated? 

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Hey @toysaver! We apologize about the technical issue that yourself and others are experience with the quantity of items. There is a sitewide ticket that is open to have this resolved under ALERT15418. 

[lotzofuniquegoodies]

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@mcdougle4248 wrote:

Wonderful! Congratulations!

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The issue "seems" to be resolved. Did make 1 interesting observation during recent testing. It  worked fine....but only if you only had 1 item left. Otherwise it was a total guessing game. (using chrome on pc).

Now, what will be broken next!! Spoken like a true optimist that i used to be!!! 😅

[mcdougle4248]

@lotzofuniquegoodies 

Thank you for the heads-up. It looks like it is fixed 😀

[toysaver]

Thank-you, It's fixed.  I appreciate eBay's ability to listen and help sellers.