All 2024 Summer Seller Update posts
https://community.ebay.com/t5/2024-Summer-Seller-Update/bd-p/SU_24_2
All 2024 Summer Seller Update postsFri, 22 Nov 2024 15:59:19 GMTSU_24_22024-11-22T15:59:19ZRe: A simplified, consolidated view of your eBay earnings
https://community.ebay.com/t5/2024-Summer-Seller-Update/A-simplified-consolidated-view-of-your-eBay-earnings/m-p/34566824#M149
<P>If only I could download the data in PDF format, csv format never seems to work out for me in the long run... it's always an issue with the compatibility with my Windows, Android phones, Google Drive, and rarely using an iPhone, but PDF has always turned out to be pretty much seamless across all platforms, I can't say the same about csv files! </P>Fri, 12 Jul 2024 22:19:15 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/A-simplified-consolidated-view-of-your-eBay-earnings/m-p/34566824#M149livelifebeautiful2024-07-12T22:19:15ZRe: A simplified, consolidated view of your eBay earnings
https://community.ebay.com/t5/2024-Summer-Seller-Update/A-simplified-consolidated-view-of-your-eBay-earnings/m-p/34549342#M148
<BLOCKQUOTE><HR /><a href="?x=https://community.ebay.com/t5/user/viewprofilepage/user-id/31226959">@re_246380</a> wrote:<BR /><P> I have low margins in category A and higher margins in category B for a reason. and it could be completely different than another seller. I don't need anyone or any SKYNET looking at my numbers....lol</P><HR /></BLOCKQUOTE><P>Indeed I have sold at or below my cost from time to time when I had a product which has a large SPIFF which required meeting a specified sales number. The profit from the SPIFF exceeded any loss from the sales. And I would not have wanted some competitors to be able to determine that I had been granted the SPIFF. Loose lips sink ships.</P>Wed, 03 Jul 2024 15:13:16 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/A-simplified-consolidated-view-of-your-eBay-earnings/m-p/34549342#M148tobaccocardyahoo2024-07-03T15:13:16ZRe: A simplified, consolidated view of your eBay earnings
https://community.ebay.com/t5/2024-Summer-Seller-Update/A-simplified-consolidated-view-of-your-eBay-earnings/m-p/34548781#M147
<P>Right. As a 'true' retailer, COGS is not item by item, sale by sale. Depending on the period, receipts are included and plant to plant transfers. Again, when were talking a "cost of an item sold" I KNOW I don't want anyone to know and place judgement on my margins. I have low margins in category A and higher margins in category B for a reason. and it could be completely different than another seller. I don't need anyone or any SKYNET looking at my numbers....lol</P>Wed, 03 Jul 2024 04:11:51 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/A-simplified-consolidated-view-of-your-eBay-earnings/m-p/34548781#M147re_2463802024-07-03T04:11:51ZRe: A simplified, consolidated view of your eBay earnings
https://community.ebay.com/t5/2024-Summer-Seller-Update/A-simplified-consolidated-view-of-your-eBay-earnings/m-p/34548746#M146
<P>I share your reservations about allowing my COGS and profit on the internet.</P><P> </P><P>And frankly, I do not allocate COGS on an item basis. I use the IRS recommended calculation</P><P> </P><P>Starting inventory +purchases-withdrawals-ending inventory=COGS.</P><P> </P><P> </P>Wed, 03 Jul 2024 03:15:47 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/A-simplified-consolidated-view-of-your-eBay-earnings/m-p/34548746#M146tobaccocardyahoo2024-07-03T03:15:47ZRe: A simplified, consolidated view of your eBay earnings
https://community.ebay.com/t5/2024-Summer-Seller-Update/A-simplified-consolidated-view-of-your-eBay-earnings/m-p/34548722#M145
<P>Not sure if I like anyone but me knowing my COGS</P>Wed, 03 Jul 2024 02:38:02 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/A-simplified-consolidated-view-of-your-eBay-earnings/m-p/34548722#M145re_2463802024-07-03T02:38:02ZRe: A simplified, consolidated view of your eBay earnings
https://community.ebay.com/t5/2024-Summer-Seller-Update/A-simplified-consolidated-view-of-your-eBay-earnings/m-p/34546425#M144
<P>MORE WORK, sorry I don't know how to use a spread sheet, been selling for 18 yrs just fine without it. Plus those freebies are not saveable.</P>Mon, 01 Jul 2024 22:06:14 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/A-simplified-consolidated-view-of-your-eBay-earnings/m-p/34546425#M144tsme352024-07-01T22:06:14ZRe: A simplified, consolidated view of your eBay earnings
https://community.ebay.com/t5/2024-Summer-Seller-Update/A-simplified-consolidated-view-of-your-eBay-earnings/m-p/34546294#M143
<P><a href="?x=https://community.ebay.com/t5/user/viewprofilepage/user-id/2414646">@tsme35</a> eBay's download data has always been CSV format. It does not require Excel or any spreadsheet program to view. It's basically plain text with commas separating each field. We have our own in-house computer programs which digest this data and generate data streams for our other back-office programs.<BR /><BR />for many people, it is probably beneficial to open the CSV file in a spreadsheet program if you want to easily summarize data and do other things. there are free spreadsheet programs like Google sheets or LibreOffice Calc.</P>Mon, 01 Jul 2024 20:44:54 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/A-simplified-consolidated-view-of-your-eBay-earnings/m-p/34546294#M143theartofserver2024-07-01T20:44:54ZRe: We’re testing changes to auction sales that’ll help you easily go from sold to paid
https://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34541306#M142
<BLOCKQUOTE><HR /><a href="?x=https://community.ebay.com/t5/user/viewprofilepage/user-id/2465849">@a_c_green</a> wrote:<BR /><P><a href="?x=https://community.ebay.com/t5/user/viewprofilepage/user-id/25274938">seller_update@ebay</a> : We're now less than six hours from the close of this discussion group on Seller Update questions, and yet as of this moment, no one under the <a href="?x=https://community.ebay.com/t5/user/viewprofilepage/user-id/25274938">seller_update@ebay</a> alias is even logged in here.</P><P> </P><P>Please, let's spend our final hours (*cough* <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>) having some actual <EM>dialogue</EM>, as both this thread and the EU GPSR thread have had a lot of questions and discussion posts in which it would be very helpful to have your side of things. Thanks!</P><HR /></BLOCKQUOTE><P>Well, that's disappointing. Here we are at the end of the last day of discussion about the Seller Update, and there has been zero participation by <a href="?x=https://community.ebay.com/t5/user/viewprofilepage/user-id/25274938">seller_update@ebay</a> for the entire day. Not a single post? This could have been handled much more professionally.</P>Fri, 28 Jun 2024 22:59:05 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34541306#M142a_c_green2024-06-28T22:59:05ZRe: We’re testing changes to auction sales that’ll help you easily go from sold to paid
https://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34541023#M141
<BLOCKQUOTE><HR /><a href="?x=https://community.ebay.com/t5/user/viewprofilepage/user-id/3586594">@jrbuck99</a> wrote:<BR /><P><a href="?x=https://community.ebay.com/t5/user/viewprofilepage/user-id/2465849">@a_c_green</a>; Thanks for that. I can't say that I've ever seen that set of Buyer rules before, although I've long used the Block settings and Blocked buyers list. Is this a new addition to the Buyer Management page that eBay quietly created to support this NPB change?</P><HR /></BLOCKQUOTE><P>Yes, those two settings (for auction bids and for Make Offers) have been there for a few months now. The Make Offer setting has been there consistently; the auction bids option was there initially, then quietly withdrawn for a while following a bit of kerfuffle over how it was supposed to operate (neither the Customer Service reps nor the Community contacts here knew anything about it, and apparently could not get any further details from within the company either), but it has now reappeared in conjunction with this Seller Update. </P><P> </P><P>Exactly how long that section has been there is unclear, as it was never formally announced anywhere that I'm aware of. Someone (not me) just discovered it one day and posted about it.</P><P> </P><BLOCKQUOTE><HR /><a href="?x=https://community.ebay.com/t5/user/viewprofilepage/user-id/3586594">@jrbuck99</a> wrote:<BR /><P>Also, as a bidder/buyer, I've never run across an auction where I was required to supply a payment method up front, so perhaps it isn't widely used yet.</P><HR /></BLOCKQUOTE><P>I have not encountered that as a bidder myself, no, although I understand others have. (These settings were present in all seller accounts, but not all bidders/buyers were immediately subject to those settings; only a small group were brought in for starters.) It looks like everyone is now into the Make Offer pre-payment requirements, and I've been used to confirming my funding source in my buying account (<EM>i.e.</EM> for Make Offer) for a while now. I have not yet encountered the new bidding roadblock for auctions myself yet.</P>Fri, 28 Jun 2024 20:28:25 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34541023#M141a_c_green2024-06-28T20:28:25ZRe: We’re testing changes to auction sales that’ll help you easily go from sold to paid
https://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34540996#M140
<P><a href="?x=https://community.ebay.com/t5/user/viewprofilepage/user-id/2465849">@a_c_green</a>; Thanks for that. I can't say that I've ever seen that set of Buyer rules before, although I've long used the Block settings and Blocked buyers list. Is this a new addition to the Buyer Management page that eBay quietly created to support this NPB change? As it happens, all three of those boxes were checked by default on my page, although I'm not aware that it's had any impact on potential bidders. I quickly unchecked all of them. (I don't include "Make an Offer" in my listings, anyway.) Also, as a bidder/buyer, I've never run across an auction where I was required to supply a payment method up front, so perhaps it isn't widely used yet.</P>Fri, 28 Jun 2024 20:12:16 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34540996#M140jrbuck992024-06-28T20:12:16ZRe: A reimagined advertising experience
https://community.ebay.com/t5/2024-Summer-Seller-Update/A-reimagined-advertising-experience/m-p/34540994#M139
<P>Why should we advertise and build brand recognition for our thousands of repeat buyers when eBay removes our name from search results?<BR /><BR />Why even have a store name?<BR /><BR />Is it to protect China sellers from themselves with names like USA SHIP FAST NUMBER ONE?</P>Fri, 28 Jun 2024 20:12:13 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/A-reimagined-advertising-experience/m-p/34540994#M1397catsprinting2024-06-28T20:12:13ZRe: Say hello to the new desktop messaging experience
https://community.ebay.com/t5/2024-Summer-Seller-Update/Say-hello-to-the-new-desktop-messaging-experience/m-p/34540977#M138
<BLOCKQUOTE><HR /><a href="?x=https://community.ebay.com/t5/user/viewprofilepage/user-id/3183941">@7catsprinting</a> wrote:<BR /><P>Where are our sent messages?<BR />Why can't we create folders?</P><HR /></BLOCKQUOTE><P>I stumbled across an answer just now: if you click the 3-line Menu symbol at the upper left of the left-hand pane, that will slide into view another pane that's hidden off the left-hand edge of the screen containing some of the old folders from the previous Messaging utility, though not a Sent folder.</P><P> </P><BLOCKQUOTE><HR /><a href="?x=https://community.ebay.com/t5/user/viewprofilepage/user-id/3183941">@7catsprinting</a> wrote:<BR /><P>What do those little icons with no labels do? We're not gonna push them willy nilly.</P><HR /></BLOCKQUOTE><P>Click the empty box atop the left-hand column, which will allow you to Mark or Un-mark each of the items below it, and that will also activate rollover titles for each of those icons: Delete, Mark Read, Mark Unread and Archive respectively. Cursor over each icon to see the popup definition.</P><P> </P><BLOCKQUOTE><HR /><a href="?x=https://community.ebay.com/t5/user/viewprofilepage/user-id/3183941">@7catsprinting</a> wrote:<BR /><P>WHY IS THIS WORSE?</P><HR /></BLOCKQUOTE><P>Poorly-conceived design, lack of research with users, lack of peer review or QA testing when coding, and poor release procedures. For whatever reason, it seems like an attempt to turn a desktop email-style application into a mobile texting-app simulation... on a desktop...? I cannot remember ever seeing any user demand that.</P><P><BR />While the introductory page to this Summer Seller Update says, "Staff members will be answering questions from 8 am to 4 pm PST (June 26th to June 28th)," in fact no one using the <a href="?x=https://community.ebay.com/t5/user/viewprofilepage/user-id/25274938">seller_update@ebay</a> alias appears to have been logged in for hours, and no one using the <a href="?x=https://community.ebay.com/t5/user/viewprofilepage/user-id/25274938">seller_update@ebay</a> alias has posted any reply at all since yesterday. There are less than three hours remaining for this group to be open, so it will be interesting to see if there is any further interaction at all in that time period.</P>Fri, 28 Jun 2024 20:10:55 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/Say-hello-to-the-new-desktop-messaging-experience/m-p/34540977#M138a_c_green2024-06-28T20:10:55ZRe: We’re testing changes to auction sales that’ll help you easily go from sold to paid
https://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34540967#M137
<P>EXCELLENT!!!!</P>Fri, 28 Jun 2024 20:01:59 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34540967#M137vintagecraze502024-06-28T20:01:59ZRe: We’re testing changes to auction sales that’ll help you easily go from sold to paid
https://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34540959#M136
<BLOCKQUOTE><HR /><a href="?x=https://community.ebay.com/t5/user/viewprofilepage/user-id/2553309">@revenue-collector</a> wrote:<BR /><P>I wonder if it's more problematic in certain categories.</P><HR /></BLOCKQUOTE><P>I suspect that's probably true. Almost all of the items I list fall into the Collectibles category, and most are fairly inexpensive, so I expect most bidders on those items actually do want them and pay in a reasonable amount of time. Then again, that last NPB I had was for an item under $2, by a long-time eBay member with a high F/B score who simply never responded to my reminder message (or any of the messages I assume eBay sent him), even though I waited a week to send it. In any event, this ill-conceived "solution" to NPBs, to me, creates far worse problems than it solves.</P>Fri, 28 Jun 2024 19:56:17 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34540959#M136jrbuck992024-06-28T19:56:17ZRe: Say hello to the new desktop messaging experience
https://community.ebay.com/t5/2024-Summer-Seller-Update/Say-hello-to-the-new-desktop-messaging-experience/m-p/34540941#M135
<P>May we are tripping but it seems some very basic functions do not exist.<BR /><BR />When a buyer messages us we don't see their order?<BR />Only a link to the listing which is not helpful when said listing has 100+ sold.<BR />We need THEIR ORDER SPECIFICALLY.<BR /><BR />Also how do we Search all messages by member name?<BR />Like if their last message is 3 months ago we have to scroll forever?<BR />So simple yet we can not find it.<BR /><BR />Where are our sent messages?<BR />Why can't we create folders?<BR />What do those little icons with no labels do? We're not gonna push them nilly willy.<BR /><BR />WHY IS THIS WORSE?</P>Fri, 28 Jun 2024 19:42:09 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/Say-hello-to-the-new-desktop-messaging-experience/m-p/34540941#M1357catsprinting2024-06-28T19:42:09ZRe: We’re testing changes to auction sales that’ll help you easily go from sold to paid
https://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34540859#M134
<BLOCKQUOTE><HR /><a href="?x=https://community.ebay.com/t5/user/viewprofilepage/user-id/3586594">@jrbuck99</a> wrote:<BR /><SPAN>I don't see anything in that announcement that would indicate this is an optional feature for sellers, unless "select auctions" is some sort of code phrase meaning sellers are actually in control. If it </SPAN><STRONG>is</STRONG><SPAN> optional, I'd absolutely opt out, although it would certainly be more seller friendly to make it an "opt in" feature for sellers who frequently have to deal with non-paying bidders.</SPAN><HR /></BLOCKQUOTE><P><a href="?x=https://community.ebay.com/t5/user/viewprofilepage/user-id/3586594">@jrbuck99</a> : This is presumably referring to a couple of optional settings on your <A href="?x=https://www.ebay.com/bmgt/buyerrequirements" target="_blank" rel="noopener">Buyer Requirements</A> page here:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Auction bid and Make Offer payment info requirement settings" style="width: 726px;"><img src="https://community.ebay.com/t5/image/serverpage/image-id/886016iB9BE0F3710C64B6F/image-size/large?v=v2&px=999" role="button" title="Payment_Info_Requirement.jpg" alt="Auction bid and Make Offer payment info requirement settings" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Auction bid and Make Offer payment info requirement settings</span></span></P><P>That second checkbox above, about requiring buyers to provide payment info before making an offer, is an extension of the existing Immediate Payment Required setting on Fixed Price listings. Scammers would sometimes use Make Offer as a workaround to avoid the IPR setting, then lure the seller down a rabbit hole of scam strategies if the offer was accepted.</P><P> </P><P>The first checkbox above is the relevant one for auction bidding. If left unchecked, it does not appear that last-second sniping will be hampered by a demand for payment info before accepting the bid.</P>Fri, 28 Jun 2024 19:14:33 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34540859#M134a_c_green2024-06-28T19:14:33ZRe: We’re testing changes to auction sales that’ll help you easily go from sold to paid
https://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34540836#M133
<P>I wonder if it's more problematic in certain categories. I see sellers complaining about NPB all the time, but I've never had a problem with it. In 25 years I've probably had a total number of NPB in the single digits. Then again, I always took a more laissez faire attitude to payment. If a buyer wanted a week or two to pay for a group of items, it never bothered me, so I never pushed. Ultimately they came through. Now that eBay nags buyers incessently and autocancels orders after a period, it's been a hands-off process for me.</P><P> </P><P>As a buyer, if I am planning to bid on numerous items from the same seller over an N-day period, I proactively message them and let them know, e.g., "I realize that eBay will immediately start sending payment reminder emails the day after a listing ends, and that they may prompt you to cancel any wins at some point, but I wanted to let you know that I am planning to bid on several items between now and END_DATE, and plan to pay for them all at the same time. Please let me know if you have any concerns or requests."</P><P> </P><P>It's worked fine thus far.</P><P> </P><P>Of course eBay throwing a monkey wrench into the works with this preauthorized payment nonsense and the inability to group items for shipment may throw the entire buyer-seller dynamic out the window in certain categories. Some sellers are very reluctant to handle combined shipping via refunding back, as based on history you don't know if eBay is keeping any of the fees.</P>Fri, 28 Jun 2024 19:01:45 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34540836#M133revenue-collector2024-06-28T19:01:45ZRe: We’re testing changes to auction sales that’ll help you easily go from sold to paid
https://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34540743#M132
<BLOCKQUOTE><HR /><a href="?x=https://community.ebay.com/t5/user/viewprofilepage/user-id/8799534">@buyselljack2016</a> wrote:<BR /><P>OPT OUT .........................</P><HR /></BLOCKQUOTE><P>I don't see anything in that announcement that would indicate this is an optional feature for sellers, unless "select auctions" is some sort of code phrase meaning sellers are actually in control. If it <STRONG>is</STRONG> optional, I'd absolutely opt out, although it would certainly be more seller friendly to make it an "opt in" feature for sellers who frequently have to deal with non-paying bidders.</P><P> </P><P>Personally, although it's a PITA when it happens, and I wish eBay imposed more serious consequences on those bidders, I haven't found non-paying bidders to be a major problem. I've been selling on eBay for 25 years and have experienced only 48 NPBs out of 3,593 sales transactions, about a 1.3% NPB rate. Most of those were in earlier years. In fact, it's been just over a year since my last one. Of course, that fellow faced no consequences whatsoever, since eBay has taken a "hands off" approach to NPBs in recent years, leaving it up to sellers to simply cancel and relist.</P>Fri, 28 Jun 2024 18:04:27 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34540743#M132jrbuck992024-06-28T18:04:27ZRe: We’re testing changes to auction sales that’ll help you easily go from sold to paid
https://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34540726#M131
<P><a href="?x=https://community.ebay.com/t5/user/viewprofilepage/user-id/25274938">seller_update@ebay</a> : We're now less than six hours from the close of this discussion group on Seller Update questions, and yet as of this moment, no one under the <a href="?x=https://community.ebay.com/t5/user/viewprofilepage/user-id/25274938">seller_update@ebay</a> alias is even logged in here.</P><P> </P><P>Please, let's spend our final hours (*cough* <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>) having some actual <EM>dialogue</EM>, as both this thread and the EU GPSR thread have had a lot of questions and discussion posts in which it would be very helpful to have your side of things. Thanks!</P>Fri, 28 Jun 2024 17:49:42 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34540726#M131a_c_green2024-06-28T17:49:42ZRe: We’re testing changes to auction sales that’ll help you easily go from sold to paid
https://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34540662#M130
<P>Sorry, I didn't mean to imply that I had metrics, but rather that anecdotally from discussions over the years in various forums, at regional and national shows and events, having collaborative discussions with other specialists, that was my takeaway.</P>Fri, 28 Jun 2024 17:10:29 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34540662#M130revenue-collector2024-06-28T17:10:29Z
