rss.livelink.threads-in-node
https://community.ebay.com/t5/Seller-Update/ct-p/SU_Archive
rss.livelink.threads-in-nodeFri, 22 Nov 2024 10:22:26 GMTSU_Archive2024-11-22T10:22:26ZVenmo is now accepted on eBay
https://community.ebay.com/t5/2024-Summer-Seller-Update/Venmo-is-now-accepted-on-eBay/m-p/34534526#M11
<H3><STRONG>What you need to know</STRONG></H3>
<P>Simple is better, especially when it comes to your buyers’ checkout experience on eBay. That's why, starting in June, we're adding Venmo to our lineup of convenient and popular payment options available at checkout. Known for its popularity among Gen Z and Millenials, Venmo as a form of payment will help you attract a larger customer base. </P>
<P> </P>
<P>Once buyers have linked their Venmo account to their eBay account, they can sail through checkout in one click without manually entering their payment details in subsequent transactions, which means higher conversion and more sales for you. Buyers can also share their latest purchases with friends, bringing more visibility for your business.</P>
<P> </P>
<P><EM>Please ensure that all questions and comments remain on topic. Any off topic posts will be moved to the appropriate board, so they can be answered by Community Members.</EM></P>
<P><EM>Please allow us 24-72 hours to provide an answer to your question.</EM></P>Wed, 26 Jun 2024 14:56:55 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/Venmo-is-now-accepted-on-eBay/m-p/34534526#M11seller_update@ebay2024-06-26T14:56:55ZA simplified, consolidated view of your eBay earnings
https://community.ebay.com/t5/2024-Summer-Seller-Update/A-simplified-consolidated-view-of-your-eBay-earnings/m-p/34534523#M10
<H3><STRONG>What you need to know</STRONG></H3>
<P>You’ve been asking for a one-stop-shop to view your eBay earnings, and we heard you. You’ll soon have access to a comprehensive report that pulls together your earnings data from across eBay, designed to save you time and empower your business decisions.</P>
<P> </P>
<H3><STRONG>All your earnings details, now in one place</STRONG></H3>
<P>You’ll find the new report under your Payments in My eBay and Seller Hub. </P>
<P>When you land on the report, you’ll see a summary of your earnings, along with your gross amount, expenses, and refunds for the time period you select. From here, you can filter by date ranges, view your earnings trends, and download a report with your per-order earnings for your selected time period.</P>
<P> </P>
<H3><STRONG>We’re working to bring you even more insights</STRONG></H3>
<P>We've heard your requests for even more detailed reporting. That's why we’re working to introduce a way for you to input your Cost of Goods Sold (COGS). </P>
<P>COGS is the cost associated with acquiring or producing an item, and it can include things like material costs, labor, or inbound shipping. When you enter your COGS, the new report will show not just what you earn from each sale, but also help you gain more insight into the overall profitability of your eBay business, helping you price smarter, manage inventory more effectively, and grow your business.</P>
<P> </P>
<H3><STRONG>Keep an eye out for your new reporting features</STRONG></H3>
<P>Over the next few weeks, keep an eye on your Seller Hub Payments tab and My eBay Payments for your new earnings report. And watch for more enhancements later this year, as we work to give you more insight into your business’ profitability.</P>
<P> </P>
<P><EM>Please ensure that all questions and comments remain on topic. Any off topic posts will be moved to the appropriate board, so they can be answered by Community Members.</EM></P>
<P><EM>Please allow us 24-72 hours to provide an answer to your question.</EM></P>Wed, 26 Jun 2024 14:57:24 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/A-simplified-consolidated-view-of-your-eBay-earnings/m-p/34534523#M10seller_update@ebay2024-06-26T14:57:24ZSay hello to the new desktop messaging experience
https://community.ebay.com/t5/2024-Summer-Seller-Update/Say-hello-to-the-new-desktop-messaging-experience/m-p/34534518#M9
<H3>What you need to know</H3>
<P>You’ll soon see messages between you and your buyers in a whole new way on desktop. Our new messaging experience features the familiarity and ease of modern messaging apps, with an updated search feature to help you quickly find the details you need within your messages. You’ll be better connected to your buyers and it’ll be easier to manage your messages.<BR /><BR /></P>
<H3>Making things clear</H3>
<P>When you need to answer a question or reach out to a buyer, you’ll find all the previous messages between you connected on the same thread, so you’ll be able to see the context of the conversation without the hassle of sifting through multiple emails. You’ll also see that your inbox has been streamlined for a cleaner display, and to let you easily navigate between different folders. It’s a clear and modern approach that’s easy to use, and brings the look and feel you've told us you love on mobile to your desktop.<BR /><BR /></P>
<H3>What happens next?</H3>
<P>You’ll start seeing these changes from July, but if you’d like to try the new experience sooner, you can click on the "<STRONG>Try it now</STRONG>" link at the top of your inbox. And don’t worry, the classic experience will still be available for the next few months so you can get used to the new look.<BR /><BR /><BR /></P>
<P><EM>Please ensure that all questions and comments remain on topic. Any off topic posts will be moved to the appropriate board, so they can be answered by Community Members.</EM></P>
<P><EM>Please allow us 24-72 hours to provide an answer to your question.</EM></P>Wed, 26 Jun 2024 14:58:06 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/Say-hello-to-the-new-desktop-messaging-experience/m-p/34534518#M9seller_update@ebay2024-06-26T14:58:06ZGet eBay product sales research on the go
https://community.ebay.com/t5/2024-Summer-Seller-Update/Get-eBay-product-sales-research-on-the-go/m-p/34534505#M8
<H3><STRONG>What you need to know</STRONG></H3>
<P>Forget being chained to your desk for eBay sales research. The eBay app now gives you access to the powerful Product Research tool (previously Terapeak Product Research), enabling you to research up to three years of eBay sales and pricing data right from your phone or tablet. Available now at no cost on the eBay app, Product Research is the essential tool for sellers of all levels, empowering you to make informed decisions wherever you are.</P>
<H3> </H3>
<H3><STRONG>Why use Product Research? </STRONG></H3>
<P>Product Research equips you with key market insights, highlighting trends, demand, and competition. With this user-friendly tool, you're able to swiftly sift through three years of eBay data using keywords or product IDs, and refine your search with custom filters to access relevant data.</P>
<P> </P>
<P>By revealing top-selling products and categories, Product Research can help you spot opportunities to expand your inventory with high-demand items, determine which items perform well, and the best times to list them. Optimize your pricing to stay competitive by analyzing how similar items are priced across eBay, including actual sold prices. Product Research will enhance your understanding of buyer demand, improve your listing strategies, and help lead to more effective sales.</P>
<H3> </H3>
<H3><STRONG>Available on desktop via Seller Hub</STRONG></H3>
<P>If you find the Product Research mobile tool useful, you can also access it for free through<SPAN> </SPAN><A href="?x=https://www.ebay.com/sh/research" target="_blank" rel="noopener">Seller Hub</A><SPAN> </SPAN>on your desktop. From Seller Hub, Product Research is the first option under the “Research” tab at the top of the page.</P>
<H3> </H3>
<H3><STRONG>Next steps</STRONG></H3>
<P>First, make sure you have the latest version of the eBay app installed, then head over to the Selling tab on your mobile device and scroll down to the Product Research banner. Click on “Get started” and you’re ready to make your first search. The Product Research tool is available through the eBay mobile app on iOS and Android.<BR /><BR /></P>
<P><EM>Please ensure that all questions and comments remain on topic. Any off topic posts will be moved to the appropriate board, so they can be answered by Community Members.</EM></P>
<P><EM>Please allow us 24-72 hours to provide an answer to your question.</EM></P>Wed, 26 Jun 2024 14:58:22 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/Get-eBay-product-sales-research-on-the-go/m-p/34534505#M8seller_update@ebay2024-06-26T14:58:22ZWe’re testing changes to auction sales that’ll help you easily go from sold to paid
https://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34534501#M7
<H3>Changes are coming to auctions</H3>
<P>As part of our continuing effort to ensure timely payments for our sellers, we'll be testing changes over the next few months that are designed to streamline your selling experience, ensure you get paid without delay, and minimize the hassle of re-listing.</P>
<P> </P>
<H3>What you need to know</H3>
<P>Buyers on select auctions will be required to set up a preferred payment method and shipping address before they can place a bid. After winning an auction, we’ll let them know they have one hour to adjust their order or payment details as needed, otherwise we’ll automatically process their order using their preferred payment method. No action is required from the seller.</P>
<P>These changes aim to improve the auction process on eBay by providing buyers with the ability to decide how they want to pay, while also ensuring that sellers receive payment for their sales. The goal is to foster a more efficient and dependable experience for the entire eBay community.</P>
<P> </P>
<H3>Next steps</H3>
<P>Keep an eye out for these improvements which we’ve already begun rolling out.</P>
<P> </P>
<P><EM>Please ensure that all questions and comments remain on topic. Any off topic posts will be moved to the appropriate board, so they can be answered by Community Members.</EM></P>
<P><EM>Please allow us 24-72 hours to provide an answer to your question.</EM></P>Wed, 26 Jun 2024 14:55:23 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/We-re-testing-changes-to-auction-sales-that-ll-help-you-easily/m-p/34534501#M7seller_update@ebay2024-06-26T14:55:23ZShipping internationally just got easier
https://community.ebay.com/t5/2024-Summer-Seller-Update/Shipping-internationally-just-got-easier/m-p/34534493#M6
<H3>What you need to know</H3>
<P>Keeping track of restrictions and export regulations when selling internationally can be challenging, and as a result you may have manually excluded selling in some locations. In mid-April we introduced a toggle switch within your<SPAN> </SPAN><STRONG>Shipping Preferences<SPAN> </SPAN></STRONG>under<SPAN> </SPAN><STRONG>Exclude shipping locations</STRONG><SPAN> </SPAN>that, when enabled, will allow eBay International Shipping to seamlessly handle the paperwork and shipments to locations you've previously excluded. This new feature aims to help make your products effortlessly available to a broader audience, while we handle the complexities of global distribution.</P>
<P> </P>
<H3>Sell internationally with confidence</H3>
<P><A href="?x=https://www.ebay.com/sellercenter/shipping/ebay-international-shipping" target="_blank" rel="noopener">eBay International Shipping</A><SPAN> </SPAN>was created to streamline your global shipping experience, so that when you make an international sale, you’re only responsible for shipping the item safely to our domestic eBay International Shipping hub.</P>
<P> </P>
<P>From there, we take care of the logistics and paperwork, and handle returns and refunds at no cost or risk to you. Adding this feature that manages your country exclusions with one easy toggle is just one more way that we’re working to improve your experience and help your products find their way to more buyers around the globe.</P>
<P> </P>
<H3>Set it up </H3>
<P>To check the status of this toggle switch, go to your<SPAN> </SPAN><STRONG>Exclude shipping locations<SPAN> </SPAN></STRONG>page under<SPAN> </SPAN><STRONG>Shipping Preferences</STRONG>. You can either choose to have it switched<SPAN> </SPAN><STRONG>ON<SPAN> </SPAN></STRONG>and let us handle your exclusions for you, or have it switched<SPAN> </SPAN><STRONG>OFF<SPAN> </SPAN></STRONG>and manage them yourself. Once the toggle is turned<SPAN> </SPAN><STRONG>OFF</STRONG>, your exclusions will be restored to how you manually set them.</P>
<P>Note: Your self-ship exclusions remain effective at all times, independent of the toggle being<SPAN> </SPAN><STRONG>ON<SPAN> </SPAN></STRONG>or<SPAN> </SPAN><STRONG>OFF</STRONG>.<BR /><BR /></P>
<P><EM>Please ensure that all questions and comments remain on topic. Any off topic posts will be moved to the appropriate board, so they can be answered by Community Members.</EM></P>
<P><EM>Please allow us 24-72 hours to provide an answer to your question.</EM></P>Wed, 26 Jun 2024 14:58:43 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/Shipping-internationally-just-got-easier/m-p/34534493#M6seller_update@ebay2024-06-26T14:58:43ZGet ready for the EU General Product Safety Regulation
https://community.ebay.com/t5/2024-Summer-Seller-Update/Get-ready-for-the-EU-General-Product-Safety-Regulation/m-p/34534416#M5
<H3><STRONG>What you need to know</STRONG></H3>
<P>Navigating a new regulation can be challenging, which is why we want to let you know in advance about the General Product Safety Regulation (GPSR) that goes into effect December 13, 2024. It introduces specific safety-related information that businesses must provide when selling to buyers in the European Union (EU) and Northern Ireland (NI). If you don’t sell in or ship to these regions, the GPSR isn’t applicable to you. </P>
<P>While there’s no action you need to take at this time, we encourage you to learn more about this regulation by visiting our<SPAN> </SPAN><A href="?x=https://www.ebay.com/sellercenter/resources/general-product-safety-regulation" target="_blank" rel="noopener">General Product Safety Regulation page</A>. </P>
<P> </P>
<H3><STRONG>Scope of the GPSR </STRONG></H3>
<P>The General Product Safety Regulation applies to new, second-hand, repaired, and reconditioned items sold on eBay and all other marketplaces. There are few products and categories that are excluded from the GPSR—you can view the entire list of excluded categories on our Seller Center page. </P>
<P> </P>
<H3><STRONG>Complying with the GPSR</STRONG></H3>
<P>The GPSR requires all business sellers to add the following information for eligible items available for sale in the EU and NI:</P>
<UL>
<LI>The product manufacturer's name and contact information</LI>
<LI>If the manufacturer isn’t located in the EU or NI, you’ll have to indicate an EU or NI-based Responsible Person or entity, along with their name and contact details</LI>
<LI>Any relevant product information like model number, pictures, type, and CE marking</LI>
<LI>Product safety and compliance information like safety warnings, labels, and product manuals in the local language</LI>
<LI>We understand that collecting this information can be time consuming, but adding it to your listings will ensure you comply with the regulation and can continue selling to buyers in these regions. It’ll also help you gain your buyers' trust and create a loyal customer base in the EU and NI. </LI>
</UL>
<H3><STRONG>Next steps </STRONG></H3>
<P>We’re working on a new feature that’s designed to simplify the process of adding the required information to one or multiple your listings. We’ll notify you in July when you can start updating this information to your listings. In the meantime, we recommend that you start collecting this information so you’ll be ready to comply with the regulation once it goes into effect.</P>Wed, 26 Jun 2024 14:59:03 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/Get-ready-for-the-EU-General-Product-Safety-Regulation/m-p/34534416#M5seller_update@ebay2024-06-26T14:59:03ZA reimagined advertising experience
https://community.ebay.com/t5/2024-Summer-Seller-Update/A-reimagined-advertising-experience/m-p/34534411#M4
<H3>What you need to know</H3>
<P>The advertising experience you’ve been waiting for is almost here. It’s been completely reimagined and redesigned to give you a powerful new experience that will help take your business to new heights. This includes a simplified portfolio and a brand new<SPAN> </SPAN><STRONG>Advertising dashboard</STRONG><SPAN> </SPAN>that can help amplify your campaign performance to accelerate your sales.</P>
<P> </P>
<H3>Get ready for a brand new Advertising dashboard</H3>
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<P>We’re introducing a redesigned and simplified<SPAN> </SPAN><STRONG>Advertising dashboard</STRONG>. Get ready for access to real-time performance data across all of your campaigns, empowering you to make data-driven decisions with more enhanced metrics.</P>
<P> </P>
<H3><STRONG>Advertising is getting its own spotlight</STRONG></H3>
<P>To give you a more intuitive and streamlined advertising experience, we've revamped the<SPAN> </SPAN><A href="?x=https://www.ebay.com/sellercenter/resources/seller-updates/2024-summer/business#marketing-tab" target="_blank" rel="noopener">Seller Hub<SPAN> </SPAN><STRONG>Marketing</STRONG><SPAN> </SPAN>tab</A><SPAN> </SPAN>and are introducing a brand new<SPAN> </SPAN><STRONG>Advertising</STRONG><SPAN> </SPAN>tab. Your<SPAN> </SPAN><STRONG>Advertising dashboard</STRONG><SPAN> </SPAN>will now only be a click away in Seller Hub. From here, you’ll be able to see all of your campaigns in one centralized place so you can analyze your performance and take action.</P>
<P> </P>
<H3><STRONG>What else is new?</STRONG></H3>
<UL>
<LI>More metrics that matter so you can control and help improve the performance of your campaigns</LI>
<LI>Ready-to-launch campaigns tailored to what buyers are shopping for, and built to help you reach them</LI>
<LI>Personalized campaign recommendations and insights based on buyer trends and your inventory, so you can identify new advertising opportunities and target more effectively </LI>
<LI>A simplified campaign creation process that offers an effortless setup and intelligent recommendations making it easier than ever to get started<BR /><BR /></LI>
</UL>
<H3>Sound good? Here’s what’s next</H3>
<P>These changes are just around the corner. Soon, you’ll be able to dive into the new<SPAN> </SPAN><STRONG>Advertising dashboard</STRONG><SPAN> </SPAN>and take a “What’s new” tour to see all of the exciting new updates. We hope you love it. </P>
<P> </P>
<P><EM>Please ensure that all questions and comments remain on topic. Any off topic posts will be moved to the appropriate board, so they can be answered by Community Members.</EM></P>
<P><EM>Please allow us 24-72 hours to provide an answer to your question.</EM></P>
</DIV>
</DIV>Wed, 26 Jun 2024 14:59:14 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/A-reimagined-advertising-experience/m-p/34534411#M4seller_update@ebay2024-06-26T14:59:14ZSell faster with integrated marketing tools and insights
https://community.ebay.com/t5/2024-Summer-Seller-Update/Sell-faster-with-integrated-marketing-tools-and-insights/m-p/34534399#M3
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<H3>What you need to know</H3>
<P>We're working to supercharge your marketing and help you move your items more quickly. You've probably already heard about the<SPAN> </SPAN><A href="?x=https://www.ebay.com/sellercenter/resources/seller-updates/2024-summer/business#marketing-tab" target="_blank" rel="noopener">redesigned Seller Hub Marketing tab</A>, fine-tuned to help you market like a pro. </P>
<P>Now, you can tap into marketing magic right from your Seller Hub Active Listings, with built-in marketing tools, tips, and a more streamlined look. We’ve<SPAN> </SPAN><A href="?x=https://www.ebay.com/sellercenter/resources/seller-updates/2024-winter/tools#sell-faster-with-new-active-listings-features" target="_blank" rel="noopener">already dropped the news</A><SPAN> </SPAN>that eBay Store subscribers can kick off sale events from Active Listings. See what else is new—from expanded access to promotional tools to more tailored marketing tips—to help you market smarter and sell faster. <BR /><BR /></P>
<H3>A new look for your Active Listings marketing tools</H3>
<P>When you “Add or review promotions,” you’ll see a fresh, intuitive experience that brings together all of the promotional tools available on your Active Listings page. Keep tabs on your most recent promotions and kickstart new ones—it’s all right here. <BR /><BR /></P>
<H3>More marketing options from your Active Listings</H3>
<P>You now have even more marketing tools right at your fingertips on your Active Listings page. In addition to creating sale events and setting up volume pricing, you’ll soon be able to create and manage coupons from your Active Listings. Stay tuned!<BR /><BR /></P>
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<H3>New "Sell it faster" recommendations </H3>
<P>You’ve probably<SPAN> </SPAN><A href="?x=https://www.ebay.com/sellercenter/resources/seller-updates/2024-winter/tools#sellfaster" target="_blank" rel="noopener">already started seeing recommendations</A><SPAN> </SPAN>for listings that could benefit from sending offers to buyers. In the coming weeks, you’ll start seeing even more of these growth opportunities to help you sell faster.</P>
<P> </P>
<H3>Get ready to do more from your Active Listings </H3>
<P>If you’re an eBay Store subscriber, head over to your Seller Hub Active Listings to see what promotions you can start using today. Plus, look for actionable “Sell it faster” recommendations on your Active Listings page to speed up your sales and help your listings fly off the shelves.</P>
<P> </P>
<P><EM>Please ensure that all questions and comments remain on topic. Any off topic posts will be moved to the appropriate board, so they can be answered by Community Members.</EM></P>
<P><EM>Please allow us 24-72 hours to provide an answer to your question.</EM></P>
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</DIV>Wed, 26 Jun 2024 15:04:32 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/Sell-faster-with-integrated-marketing-tools-and-insights/m-p/34534399#M3seller_update@ebay2024-06-26T15:04:32ZEnhancements to the Seller Hub Marketing tab
https://community.ebay.com/t5/2024-Summer-Seller-Update/Enhancements-to-the-Seller-Hub-Marketing-tab/m-p/34534382#M2
<H3><STRONG>What you need to know</STRONG></H3>
<P>Leveraging your eBay Store's marketing tools has never been simpler. We've revamped the Seller Hub Marketing tab to offer Store subscribers a more user-friendly interface, a more focused experience, and tailored guidance to elevate your selling game—no marketing degree required.</P>
<P> </P>
<H3><STRONG>Helping you make the most of your marketing toolkit</STRONG></H3>
<P>An eBay Store subscription unlocks more than fee savings; it's a key to a powerful suite of marketing and promotional tools designed to accelerate your sales. Last month,<SPAN> </SPAN><A href="?x=https://community.ebay.com/t5/Announcements/The-new-Seller-Hub-Marketing-tab-is-here/ba-p/34436187" target="_blank" rel="noopener">we announced a redesigned Marketing tab</A>—a one-stop-shop that simplifies promotion management and empowers you to harness the full potential of your Store's marketing tools. </P>
<P> </P>
<P>We’ve continued to build on those updates with streamlined navigation, quick-view snapshots of your active promotions and marketing toolkit, and personalized recommendations—all aimed at giving you the insights and guidance to sell faster and market like a pro.</P>
<P> </P>
<H3><STRONG>Find what you need faster with streamlined navigation</STRONG></H3>
<P>When you land on your redesigned Marketing tab, you’ll see a simplified, more focused navigation to guide you directly to what matters most to your business. From the left-hand navigation bar, you can directly access your promotions summary page, and find your buyer groups and social page.</P>
<P> </P>
<P>Plus, all of your promotional tools are now consolidated under the new “Create promotion” button, which is prominently displayed on your summary page, providing a straightforward path to launch any promotion.</P>
<P> </P>
<H3>See all your promotions at a glance </H3>
<P>Your summary page features a snapshot of all your active, scheduled, ended, and draft promotions. See where your promotions stand at a glance, and easily click in to manage any of them right from your snapshot. </P>
<P> </P>
<H3><STRONG>Inform your decisions with tailored recommendations</STRONG></H3>
<P>Spend less time deciding on the right tool or tactic for the job. We’ll let you know if you have listings that could benefit from certain actions, like sending offers to buyers, reducing handling times, and more.</P>
<P> </P>
<P>You’ll see these same recommendations on your Active Listings tab, so that you can take action on them while you’re checking on your listings. Read more about the<SPAN> </SPAN><A href="?x=https://www.ebay.com/sellercenter/resources/seller-updates/2024-summer/business#active-listings" target="_blank" rel="noopener">recommendations you’ll start seeing</A>. </P>
<P> </P>
<H3><STRONG>Stay tuned for more</STRONG></H3>
<P>There’s more to come, as your Marketing tab gets more intuitive and powerful. Keep an eye out for detailed performance stats so you can track how effective your campaigns are. </P>
<P> </P>
<P>Plus, with the upcoming launch of the<SPAN> </SPAN><A href="?x=https://www.ebay.com/sellercenter/resources/seller-updates/2024-summer/business#advertising" target="_blank" rel="noopener">new Advertising tab</A>, you’ll no longer see your advertising dashboard on the Marketing tab—all of those features and more will soon live under the Advertising tab. </P>
<P> </P>
<P>In the coming weeks, you’ll also see your marketing “promotions” renamed to “discounts,” to more accurately reflect what they do. You’ll still have access to the same great discount tools—volume pricing, sale events, coupons, shipping discounts, and order discounts—under a new, more intuitive name. </P>
<P> </P>
<H3><STRONG>Start supercharging your marketing now</STRONG></H3>
<P>If you’re an eBay Store subscriber, head over to your<SPAN> </SPAN><A href="?x=https://www.ebay.com/sh/mkt" target="_blank" rel="noopener">Seller Hub Marketing tab</A><SPAN> </SPAN>and start creating and managing your promotions. You’ll already see many of these new features, and you’ll start seeing more over the coming weeks and months. </P>
<P> </P>
<P>If you don’t have an eBay Store subscription, now’s the perfect time to<SPAN> </SPAN><A href="?x=https://www.ebay.com/sub/subscriptions" target="_blank" rel="noopener">open your eBay Store</A>. You'll have access to all of these marketing tools, plus more great features to help you grow your business, with a Basic or higher Store subscription.</P>
<P> </P>
<P><EM>Please ensure that all questions and comments remain on topic. Any off topic posts will be moved to the appropriate board, so they can be answered by Community Members.</EM></P>
<P><EM>Please allow us 24-72 hours to provide an answer to your question.</EM></P>Wed, 26 Jun 2024 15:04:44 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/Enhancements-to-the-Seller-Hub-Marketing-tab/m-p/34534382#M2seller_update@ebay2024-06-26T15:04:44ZWelcome to the 2024 Summer Seller Update Board
https://community.ebay.com/t5/2024-Summer-Seller-Update/Welcome-to-the-2024-Summer-Seller-Update-Board/m-p/34534363#M1
<P><SPAN>Hello and welcome to the discussion board for the 2024 Summer Seller Update. If you are visiting the Community Forums for the first time please take a moment to review our </SPAN><A href="?x=https://community.ebay.com/t5/About-the-Community/Rules-of-Engagement/td-p/26164369" target="_blank" rel="noopener"><SPAN>Community Guidelines</SPAN></A><SPAN>, and consider checking out other boards like </SPAN><A href="?x=https://community.ebay.com/t5/Selling/bd-p/selling-db" target="_blank" rel="noopener"><SPAN>Selling</SPAN></A><SPAN> or </SPAN><A href="?x=https://community.ebay.com/t5/Shipping/bd-p/shipping-returns-db" target="_blank" rel="noopener">Shipping<SPAN> </SPAN></A><SPAN> to meet and connect with fellow Sellers.</SPAN></P>
<P> </P>
<P><SPAN>This board is exclusively for questions regarding the announced changes (you can read more about them </SPAN><A href="?x=https://www.ebay.com/sellercenter/resources/seller-updates/2024-summer" target="_blank" rel="noopener noreferrer"><SPAN>here</SPAN></A><SPAN>). You won’t be able to start new conversations on this page, but you are able to leave questions in the appropriate topic thread. </SPAN></P>
<P> </P>
<P><EM>Please allow us 24-72 hours to provide an answer to your question. </EM></P>Wed, 26 Jun 2024 14:54:45 GMThttps://community.ebay.com/t5/2024-Summer-Seller-Update/Welcome-to-the-2024-Summer-Seller-Update-Board/m-p/34534363#M1seller_update@ebay2024-06-26T14:54:45ZImproved features to delegate more tasks and protect your business
https://community.ebay.com/t5/2024-Winter-Seller-Update/Improved-features-to-delegate-more-tasks-and-protect-your/m-p/34301811#M6
<P><STRONG>What you need to know</STRONG></P>
<P><SPAN>We've enhanced multi-user account access (MUAA) to enable you to assign more kinds of tasks to your team members, and added authenticator apps as a method for 2-step verification. This will provide you with a secure login experience across multiple devices and accounts, and add an extra layer of protection to your eBay account.</SPAN></P>
<P> </P>
<P><STRONG>Delegate more tasks with MUAA</STRONG></P>
<P><SPAN>Boost your productivity and run your business more efficiently by securely assigning a wider range of work, including: </SPAN></P>
<OL>
<LI style="font-weight: 400;" aria-level="1"><STRONG>Messages:</STRONG><SPAN> Authorize other users to manage your inbox and the messages you send to other members of the community on your behalf.</SPAN></LI>
<LI style="font-weight: 400;" aria-level="1"><STRONG>Advertising campaigns</STRONG><SPAN>: Enable other users to create, modify, and manage advertising campaigns.</SPAN></LI>
<LI style="font-weight: 400;" aria-level="1"><STRONG>Promotions</STRONG><SPAN>: Give other users the permission to manage promotions for your listings and associated buyer groups.</SPAN></LI>
<LI style="font-weight: 400;" aria-level="1"><STRONG>eBay Vault: </STRONG><SPAN>Grant authorized users the permission to access your eBay vault so they can add cards and create listings for the cards on your behalf. </SPAN></LI>
</OL>
<P><STRONG> </STRONG></P>
<P><STRONG>Enhanced security with 2-step verification</STRONG></P>
<P><SPAN>We’ve introduced 2-step verification with authenticator apps so you and other approved users on your account can enjoy a safe and seamless login process. An authenticator app helps us verify your identity with device-bound, time-based, one-time passcodes (OTP) that reduce the risk of unauthorized access to your eBay account. It’s also more secure than traditional methods such as SMS, voice, and email OTPs.</SPAN></P>
<P> </P>
<P><STRONG>Get started</STRONG></P>
<P><SPAN>Enroll in multi-user account access and enable other users to set up their own login credentials. For more information on how to start using multi-user account access, visit our </SPAN><A href="?x=https://www.ebay.com/help/account/multiuser-account-access/multiuser-account-access?id=5197" target="_blank"><SPAN>Help page</SPAN></A><SPAN>. </SPAN></P>
<P> </P>
<P><SPAN>We recommend enabling 2-step verification and selecting </SPAN><STRONG>Authenticator app</STRONG><SPAN> as your verification method for each user account. During this process, each user will need to provide their credentials. For detailed instructions on setting up 2-step verification, check out our </SPAN><A href="?x=https://www.ebay.com/help/account/protecting-account/tips-keeping-ebay-account-secure?id=4872#section2" target="_blank"><SPAN>step-by-step guide</SPAN></A><SPAN>. </SPAN></P>
<P> </P>
<P><EM>Please ensure that all questions and comments remain on topic. Any off topic posts will be moved to the appropriate board, so they can be answered by Community Members. </EM></P>
<P><EM>Please allow us 24-72 hours to provide an answer to your question. </EM></P>Tue, 20 Feb 2024 16:22:13 GMThttps://community.ebay.com/t5/2024-Winter-Seller-Update/Improved-features-to-delegate-more-tasks-and-protect-your/m-p/34301811#M6seller_update@ebay2024-02-20T16:22:13ZSell faster with new Active Listings features
https://community.ebay.com/t5/2024-Winter-Seller-Update/Sell-faster-with-new-Active-Listings-features/m-p/34301803#M5
<P><FONT size="5"><STRONG>What you need to know</STRONG></FONT></P>
<P> </P>
<P><SPAN>We’re committed to simplifying how you sell. That’s why we’re bringing more selling tools and tips right to where you spend your time—your Seller Hub Active Listings tab and the eBay app.</SPAN></P>
<P> </P>
<P><SPAN>Sellers with a Basic or higher Store subscription can now seamlessly create markdown sale events directly from the Active Listings tab. Plus, all sellers will start seeing personalized recommendations on the Active Listings tab, with actionable tips to help you sell your items faster.</SPAN></P>
<P> </P>
<P><FONT size="5"><STRONG>Create sale events from Active Listings and the eBay app</STRONG></FONT></P>
<P> </P>
<P><SPAN>As a Basic or higher eBay Store subscriber, you already have access to a variety of great promotional tools, including markdown sale events. Now, eBay Store subscribers can create sale events and add items to existing sale events directly from the Seller Hub Active Listings tab on desktop. </SPAN></P>
<P> </P>
<P><SPAN>Previously, you could only create sale events from the Seller Hub Marketing tab. </SPAN></P>
<P> </P>
<P><SPAN>This update means you can easily and quickly identify items you want to include in a sale event and take action while you check on your active listings.</SPAN></P>
<P> </P>
<P><SPAN>This feature is already available on desktop. In the coming weeks, you’ll also be able to create sale events on the eBay app when viewing your active listings, making it even easier to manage your sale events when you’re on the go. </SPAN></P>
<P> </P>
<P><STRONG><FONT size="5">New “Sell it faster” recommendations</FONT></STRONG></P>
<P> </P>
<P><SPAN>All sellers will see new “Sell it faster” recommendations on your Seller Hub Active Listings tab when we identify specific listings that we think will benefit from certain actions. </SPAN></P>
<P> </P>
<P><SPAN>We’ve already started showing recommendations to send Offers to Buyers for eligible listings. Now, when you choose to act on these recommendations, you’ll see an updated experience that lets you set up automated offers based on considerations like category, price, and condition.</SPAN></P>
<P> </P>
<P><SPAN>As part of our goal to simplify and empower your selling, we’re working toward giving you more data-backed “Sell it faster” recommendations aimed at helping you improve your listing quality and run more effective marketing campaigns.</SPAN></P>
<P> </P>
<P><FONT size="5"><STRONG>Next steps</STRONG></FONT></P>
<P> </P>
<P><SPAN>Keep an eye on your Active Listings tab—you’ll start seeing “Sell it faster” recommendations for listings that could benefit from Offers to Buyers. Give these recommendations a try.</SPAN></P>
<P> </P>
<P><SPAN>If you have a Basic or above Store subscription, try creating a sale event from your Active Listings tab next time you check on your listings. </SPAN></P>
<P> </P>
<P><EM>Please ensure that all questions and comments remain on topic. Any off topic posts will be moved to the appropriate board, so they can be answered by Community Members. </EM></P>
<P><EM>Please allow us 24-72 hours to provide an answer to your question. </EM></P>Tue, 20 Feb 2024 16:23:50 GMThttps://community.ebay.com/t5/2024-Winter-Seller-Update/Sell-faster-with-new-Active-Listings-features/m-p/34301803#M5seller_update@ebay2024-02-20T16:23:50ZKeep your listing drafts longer
https://community.ebay.com/t5/2024-Winter-Seller-Update/Keep-your-listing-drafts-longer/m-p/34301792#M4
<P><SPAN>What you need to know</SPAN></P>
<P><SPAN>We’ve changed the way draft listings are saved. In the past, a draft would be saved for 75 days after its creation, even if you made changes to it. Now when you make a change, you’ll have 75 days from that point onward before it’s no longer available.</SPAN></P>
<P> </P>
<P><SPAN>You can save up to 250 drafts through the quick listing tool on eBay.com and the eBay mobile app, and up to 5,000 through the single and bulk business listing tools in Seller Hub. </SPAN><A href="?x=https://www.ebay.com/help/selling/listings/creating-listing?id=4105#section4" target="_blank" rel="noopener"><SPAN>Learn more</SPAN></A></P>
<P> </P>
<P><SPAN>Next steps</SPAN></P>
<P><SPAN>You don’t have to take any action; this update is already available to you.</SPAN></P>
<P> </P>
<P><SPAN>FAQs</SPAN></P>
<P><STRONG>When will my drafts be deleted?</STRONG></P>
<P><SPAN>If you don't make changes to your drafts within 75 days of creating them, they will be automatically deleted. You can see how much time you have left before your draft is deleted by checking the </SPAN><STRONG>Expiration date</STRONG><SPAN> column on the </SPAN><STRONG>Manage drafts </STRONG><SPAN>page.</SPAN></P>
<P> </P>
<P><EM>Please ensure that all questions and comments remain on topic. Any off topic posts will be moved to the appropriate board, so they can be answered by Community Members. </EM></P>
<P><EM>Please allow us 24-72 hours to provide an answer to your question. </EM></P>Tue, 20 Feb 2024 16:24:09 GMThttps://community.ebay.com/t5/2024-Winter-Seller-Update/Keep-your-listing-drafts-longer/m-p/34301792#M4seller_update@ebay2024-02-20T16:24:09ZReduce unpaid items when sending offers to buyers
https://community.ebay.com/t5/2024-Winter-Seller-Update/Reduce-unpaid-items-when-sending-offers-to-buyers/m-p/34301787#M3
<P><SPAN>In recent months, we’ve made improvements to reduce unpaid item cases for Buy It Now and Best Offer sales, which has led to an increase in successful payments. Based on your feedback, we’re extending these improvements to seller-initiated offers</SPAN><SPAN>.</SPAN><SPAN> When potential buyers are interested in your offer, they’ll be taken directly to checkout and, in order to accept the offer and secure the item, they’ll need to successfully complete payment. </SPAN></P>
<P> </P>
<H3><STRONG>What you need to know</STRONG></H3>
<UL>
<LI><SPAN>This change to seller-initiated offers will help reduce unpaid item incidents by requiring buyers to pay for the item in order to accept your offer.</SPAN></LI>
<LI><SPAN><SPAN>If a buyer abandons the checkout page, the item will still be available to other potential buyers<BR /></SPAN></SPAN></LI>
</UL>
<P><EM style="font-family: inherit;">Please ensure that all questions and comments remain on topic. Any off topic posts will be moved to the appropriate board, so they can be answered by Community Members. </EM></P>
<P><EM>Please allow us 24-72 hours to provide an answer to your question. </EM></P>Tue, 20 Feb 2024 16:09:33 GMThttps://community.ebay.com/t5/2024-Winter-Seller-Update/Reduce-unpaid-items-when-sending-offers-to-buyers/m-p/34301787#M3seller_update@ebay2024-02-20T16:09:33ZOur per-order fee is changing
https://community.ebay.com/t5/2024-Winter-Seller-Update/Our-per-order-fee-is-changing/m-p/34301780#M2
<P><SPAN>We’ve kept our per-order fee consistent since we started processing payments in 2020, but due to rising costs, we’re making an adjustment to this fee. This change will enable us to continue to improve our marketplace so you and your buyers can have the best experience on eBay.</SPAN></P>
<P> </P>
<P><STRONG>What you need to know</STRONG></P>
<P><SPAN>Starting March 15, 2024, the per-order fee on orders over $10 will increase from $0.30 to $0.40 across all categories.</SPAN></P>
<P> </P>
<P><SPAN>For example, if you sell a trading card for $25 including shipping and tax, you’ll now pay a fee of $3.71 instead of $3.61, an increase of $0.10</SPAN><SPAN>.</SPAN></P>
<P> </P>
<P><SPAN>We understand this change could impact the economics of selling lower-priced items. That’s why for orders $10 and under, there’ll be no change and you’ll continue to be charged the current rate of $0.30.</SPAN></P>
<P> </P>
<P><STRONG>FAQs</STRONG></P>
<P> </P>
<P><STRONG>What constitutes an “order”?</STRONG><SPAN><BR /></SPAN><SPAN>An order is defined as any number of items purchased by the same buyer at checkout with the same shipping method.</SPAN></P>
<P> </P>
<P><STRONG>How are final value fees, including the per-order fee calculated?</STRONG></P>
<P><SPAN>We charge one final value fee when your item sells, and you don't have to worry about third-party payment processing fees. This fee is calculated as a percentage of the total amount of the sale, </SPAN><STRONG>plus a per-order fee of $0.40 for orders totaling over $10, or $0.30 for orders $10 and under.</STRONG></P>
<P> </P>
<P><SPAN>The total amount of the sale includes the item price, any handling charges, any shipping costs collected from the buyer (some </SPAN><A href="?x=https://www.ebay.com/help/selling/fees-credits-invoices/frais-pour-les-vendeurs-particuliers?id=4822#fvf_shipping" target="_blank"><SPAN>exceptions apply</SPAN></A><SPAN>), </SPAN><A href="?x=https://www.ebay.com/help/buying/paying-items/paying-tax-ebay-purchases?id=4771" target="_blank"><SPAN>sales tax</SPAN></A><SPAN>, and any other applicable fees.</SPAN></P>
<P> </P>
<P><EM>Please ensure that all questions and comments remain on topic. Any off topic posts will be moved to the appropriate board, so they can be answered by Community Members. </EM></P>
<P><EM>Please allow us 24-72 hours to provide an answer to your question. </EM></P>Tue, 20 Feb 2024 16:04:58 GMThttps://community.ebay.com/t5/2024-Winter-Seller-Update/Our-per-order-fee-is-changing/m-p/34301780#M2seller_update@ebay2024-02-20T16:04:58ZWelcome to the 2024 Winter Seller Update Board
https://community.ebay.com/t5/2024-Winter-Seller-Update/Welcome-to-the-2024-Winter-Seller-Update-Board/m-p/34301739#M1
<P><SPAN>Hello and welcome to the discussion board for the 2024 Winter Seller Update. If you are visiting the Community Forums for the first time please take a moment to review our </SPAN><A href="?x=https://community.ebay.com/t5/About-the-Community/Rules-of-Engagement/td-p/26164369" target="_blank" rel="noopener"><SPAN>Community Guidelines</SPAN></A><SPAN>, and consider checking out other boards like </SPAN><A href="?x=https://community.ebay.com/t5/Selling/bd-p/selling-db" target="_blank" rel="noopener"><SPAN>Selling</SPAN></A><SPAN> or </SPAN><A href="?x=https://community.ebay.com/t5/Shipping/bd-p/shipping-returns-db" target="_blank" rel="noopener">Shipping<SPAN> </SPAN></A><SPAN> to meet and connect with fellow Sellers.</SPAN></P>
<P> </P>
<P><SPAN>This board is exclusively for questions regarding the announced changes (you can read more about them </SPAN><A href="?x=https://www.ebay.com/sellercenter/resources/seller-updates/2024-winter" target="_blank" rel="noopener noreferrer"><SPAN>here</SPAN></A><SPAN>). You won’t be able to start new conversations on this page, but you are able to leave questions in the appropriate topic thread. </SPAN></P>
<P> </P>
<P><EM>Please allow us 24-72 hours to provide an answer to your question. </EM></P>Wed, 21 Feb 2024 13:17:15 GMThttps://community.ebay.com/t5/2024-Winter-Seller-Update/Welcome-to-the-2024-Winter-Seller-Update-Board/m-p/34301739#M1seller_update@ebay2024-02-21T13:17:15ZList faster and easier with new AI-powered features
https://community.ebay.com/t5/2023-Fall-Seller-Update/List-faster-and-easier-with-new-AI-powered-features/m-p/34013621#M10
<P><SPAN>Our goal is to build an intuitive, effortless listing experience that helps you get your items up and running as quickly as possible. With this in mind, we’re rolling out new AI-powered features to help you create high-quality listings that showcase your items, starting with item descriptions and photos. </SPAN></P>
<P> </P>
<P><STRONG>AI-generated item descriptions </STRONG></P>
<P><SPAN>AI-powered item descriptions are now available to all US sellers listing in most categories in the eBay app. This new feature can save you time by suggesting an attention-grabbing item description at the touch of a button. You can use the suggested description as-is, or easily customize it to add more detail, adjust for accuracy, or fit your business’ unique voice. Try it out today to get your listings up and running faster than ever before. We’ll be expanding this feature to desktop in the coming months.</SPAN></P>
<P> </P>
<P><STRONG>Improved background removal tool </STRONG></P>
<P><SPAN>We’re upgrading our background removal tool, making it easier than ever to showcase your item on a white background and increase your listing’s chances of standing out. </SPAN></P>
<P> </P>
<P><SPAN>With just one tap, our improved tool will seamlessly create a white background for your item image, without the need for any manual editing or touching up. The improved background removal tool is already available to all sellers in the eBay app and anywhere you use the advanced listing tool, and will be expanding to desktop in the coming weeks. <BR /></SPAN></P>
<P> </P>
<P><EM>Please ensure that all questions and comments remain on topic. Any off topic posts will be moved to the appropriate board, so they can be answered by Community Members. </EM></P>
<P><EM>Please allow us 24-72 hours to provide an answer to your question. </EM></P>Wed, 27 Sep 2023 14:37:33 GMThttps://community.ebay.com/t5/2023-Fall-Seller-Update/List-faster-and-easier-with-new-AI-powered-features/m-p/34013621#M10seller_update@ebay2023-09-27T14:37:33ZNew updates coming soon that make it easy to ship internationally
https://community.ebay.com/t5/2023-Fall-Seller-Update/New-updates-coming-soon-that-make-it-easy-to-ship/m-p/34011869#M8
<P><SPAN>We’ve heard your feedback and we will soon be launching combined shipping on international orders. By offering this option, buyers’ shipping costs will be determined by the weight and size of their entire order, rather than separately for each individual item.</SPAN></P>
<P> </P>
<P><SPAN>With this new feature, eBay International Shipping will:</SPAN></P>
<UL>
<LI style="font-weight: 400;" aria-level="1"><SPAN>Offer lower shipping costs for buyers</SPAN></LI>
<LI style="font-weight: 400;" aria-level="1"><SPAN>Allow buyers to more easily order multiple items from the same seller </SPAN></LI>
<LI style="font-weight: 400;" aria-level="1"><SPAN>Increase conversion for sellers</SPAN></LI>
<LI style="font-weight: 400;" aria-level="1"><SPAN><SPAN>Eliminate significant seller pain points, including the need for sellers to opt out of eBay international shipping or create new ‘combined’ listings specifically for a buyer<BR /></SPAN></SPAN></LI>
</UL>
<P> </P>
<P><SPAN>We know that buyers value having the ability to choose—that’s why we plan on giving them the option to select their preferred shipping method at checkout when purchasing internationally.</SPAN></P>
<P><SPAN><SPAN> </SPAN></SPAN></P>
<P><SPAN>Currently, sellers can only offer eBay international shipping or their own international shipping option on a listing. Soon, sellers who opt in will be able to offer both eBay international shipping and another international shipping option on the same listing. This will also give buyers the option to pay applicable import charges at checkout or defer them until delivery.<BR /><BR /></SPAN></P>
<P><EM>Please ensure that all questions and comments remain on topic. Any off topic posts will be moved to the appropriate board, so they can be answered by Community Members. </EM></P>
<P><EM>Please allow us 24-72 hours to provide an answer to your question. </EM></P>
<P><SPAN> </SPAN></P>Thu, 28 Sep 2023 18:05:43 GMThttps://community.ebay.com/t5/2023-Fall-Seller-Update/New-updates-coming-soon-that-make-it-easy-to-ship/m-p/34011869#M8seller_update@ebay2023-09-28T18:05:43ZIntroducing smart Promoted Listings Advanced campaigns
https://community.ebay.com/t5/2023-Fall-Seller-Update/Introducing-smart-Promoted-Listings-Advanced-campaigns/m-p/34011630#M7
<P><SPAN>We’re introducing </SPAN><STRONG>smart targeting for Promoted Listings Advanced campaigns</STRONG><SPAN>, designed to save you time by simplifying the setup process and automatically updating and maintaining the performance of your ads. </SPAN></P>
<P><BR /><SPAN>Along with this, you’ll get access to </SPAN><STRONG>additional ad placements </STRONG><SPAN>for more visibility. </SPAN><BR /><BR /></P>
<P><SPAN>With smart targeting, you can easily promote your chosen listings, while we take care of bidding and targeting automatically to save you time. Choose between two options: </SPAN><I><SPAN>'smart'</SPAN></I><SPAN> for a quick campaign setup and automated management, or </SPAN><I><SPAN>'manual'</SPAN></I><SPAN> for more control over setup and ongoing optimisation. </SPAN></P>
<P> </P>
<P><SPAN>Additionally, with smart targeting, you can discover new keyword strategies for your manual campaign using the search query report from the smart Advanced campaign, making it easier to reach your advertising goals.<BR /><BR />With this release, you’ll also get access to new ad placements, including relevant listings pages and existing slots in search results. This will provide more ways for your listings to get discovered across eBay. Please note, these ad placements are currently only available for smart Promoted Listings Advanced campaigns.<BR /><BR /></SPAN></P>
<P><EM>Please ensure that all questions and comments remain on topic. Any off topic posts will be moved to the appropriate board, so they can be answered by Community Members. </EM></P>
<P><EM>Please allow us 24-72 hours to provide an answer to your question. </EM></P>
<P><SPAN> </SPAN></P>Wed, 27 Sep 2023 14:42:05 GMThttps://community.ebay.com/t5/2023-Fall-Seller-Update/Introducing-smart-Promoted-Listings-Advanced-campaigns/m-p/34011630#M7seller_update@ebay2023-09-27T14:42:05Z